Great hotel for a Barcelona city break
Me and my partner spent two nights over a weekend at Crowne Plaza Fira Centre and we were certainly not disappointed. Whilst choosing a hotel, we were stuck between choosing this Crowne Plaza or the Hotel Indigo and I'm so happy we chose CP.
The hotel itself is well located; literally down the road from the Magic Fountains and the National Art Museum of Catalonia. Access to the hotel from El-Prat Airport is easy by either Metro or bus straight to Placa Espanya. There is also a large shopping centre here too with a supermarket.
Upon arrival we were upgraded to a junior suite due to our IHG Platinum Elite status and given two free drinks vouchers in the bar. The receptionist was great and built good rapport with us during the check-in process.
Staying in a suite, we had access to the club lounge. This space was fantastic - certainly the best club lounge I have used in a hotel. There is an array of complimentary drinks; from soft drinks to beers, wines, juices, spirits and even champagne! In addition to this there was fresh snacks, cakes and lunch/evening snacks prepared throughout the day by the cook. Unlike other club lounges, this is all provided throughout the day rather than for just an hour in the evening. In the morning, there is a breakfast room in the lounge which has a great selection of items ranging from hot foods to pastries and fruit. We did not add breakfast to our booking but this is provided free to guests with access to the club lounge - perfect! There is a member of staff at the doors to the lounge to keep track of who uses the lounge, greet guests and restock/clear up.
Our junior suite consisted of a large king sized bedroom, lounge, meeting area with dining table and a large bathroom. There were two massive TVs too. The bathroom had a walk-in shower, a separate bath, segregated toilet and bidet and large sink with premium toiletries from The White Company. The bed was massive and comfortable which made for a great night's sleep. Even though we were situated on the first floor overlooking the road outside, the glazing and black-out curtains meant that we could barely be disturbed by the traffic outside.
On our first night, staff left us a bottle of Cava, water and a chocolate cake in our room as a gift for my partner's birthday which was fantastic. They even wrote a birthday card which was nice of them. A turn down service is available for guests and staff left us biscuits - again, such small details which show the great level of service here.
The service in this hotel is extremely good. All staff members we interacted with within the hotel from the receptionists to the lady who prepares the food for the club lounge were polite, friendly and willing to go the extra mile for us which I appreciated.
After checking out, we spent some spare time in the spa. This spa operates independently from the hotel so access is not free. IHG Rewards members get 25% discount at £15 per person. The facility consists of a salt water pool, loungers, heated loungers, experience showers, ice bucket, solarium, steam room, sauna, pebble walk and treatment rooms. The staff in this spa were not as good as the hotel and barely spoke English. They were very resistant in providing towels - something you would expect for £15... which certainly helped seeing as we had checked out and did not have ours to hand. Generally, the spa is good and looks impressive but when it started to get busy it was not enjoyable. A group of teenagers came in speaking loudly and pushing every button which was annoying. Still, it was a good way to kill time before our evening flight.
When I return to Barcelona I will definitely book to stay at Crowne Plaza Fira Centre again. The location, facilities and service are outstanding and made our stay great. I would recommend anyone looking to book here to go for a club room or higher so that you have access to the club lounge - this is great value seeing as all the club lounge drinks, food during the day and breakfast is included here.
Thank you to the staff for a great stay!