ibis Styles Birmingham Centre

“Great stay”

Booked 2 late rooms for a family stay. Receptionist kindly offered to move our rooms closer together as originally we were on separate floors. Rooms were lovely and clean. Shower good. The website left us feeling like we’d be lucky to park but there were actually a fair few spaces available (th... more

Booked 2 late rooms for a family stay. Receptionist kindly offered to move our rooms closer together as originally we were on separate floors. Rooms were lovely and clean. Shower good. The website left us feeling like we’d be lucky to park but there were actually a fair few spaces available (thurs to Fri). Very happy to have the car secure and close and not faff searching for an NCP. Husband said our son found the sofa bed uncomfortable (15yo) so he jumped in the double with him. Whereas my daughter and I had twins which were fine. Opted for breakfast there and I’m glad we did: the choice was great for £9!!

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“Great cheap option”

I stayed here for one night in a quad room. It was a really clean and comfortable hotel with a good standard of room. We got a really good deal and the breakfast was included. The breakfast was very good and the free tea and coffee making facilities in the lobby came in handy. The location work... more

I stayed here for one night in a quad room. It was a really clean and comfortable hotel with a good standard of room. We got a really good deal and the breakfast was included. The breakfast was very good and the free tea and coffee making facilities in the lobby came in handy. The location worked well for us.

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“Good, but requires small improvements.”

The hotel is centrally located and it is easy to walk to local attractions and restaurants. There is an underground car park with direct lift access to the Reception Foyer which is very handy, although the car park it self is a little cramped and rather tortuous to navigate. The staff were all ex... more

The hotel is centrally located and it is easy to walk to local attractions and restaurants. There is an underground car park with direct lift access to the Reception Foyer which is very handy, although the car park it self is a little cramped and rather tortuous to navigate. The staff were all extremely helpful and friendly and the small criticisms I have do not reflect on them at all. The room was a good size with en-suite Shower and toilet, TV, Iron and ironing board, hair dryer and tea & coffee making equipment. The bed was very wide, which was ideal, but seemed to be two beds joined together. This would not normally be a problem but in this case the two mattresses were different thicknesses so there was a pronounced step from one side to the other. This made sleeping a little uncomfortable. The lift from the Foyer to the rooms above was OK but in the one that most often came when called, the illuminated screen showing which floor we were on was not working, and the recorded voice worked intermittently. On one occasion, after coming back from a long day of walking, we found the key card to our room would not work. On returning to the Reception desk we were told this happens all the time and the cards can be adversely affected by mobile phones. I could not help thinking that if this is the case, then the problem should have been rectified or at the very least, guests should be warned about this when they check-in. The most disappointing part of our stay was breakfast on the 2nd and 3rd days of our stay. The first day was fine with just the exception that there was no orange juice. A sign of the dispensing machine said 'Out of Stock'. The same sign was there for the next two days and we wondered why a jug, or even a carton of orange juice could have been arranged. On the 2nd morning we found that at the buffet there was no bacon, no sausages, no hash browns and no eggs. There had been plenty the previous day. I mentioned this to a member of staff who went away and a short time later returned with some bacon. It was a long time after this that a few sausages arrived but no has browns and no eggs. The 3rd day was the same although eventually some extremely hard hash browns arrived. The stay overall was good and we would use this hotel again but these small things did rather detract from an otherwise nice stay. One would hope they can be remedied easily.

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“Decent hotel”

This hotel is near the city centre (5 minutes walk) and train station (10 minutes walk) so a good location. My room was pretty basic but just what I needed. It was frustrating to have to wait 90 minutes to get into my room at 3.00pm. Overall good value for money for a cheap hotel in the city centre.