Alcudia Garden Aparthotel

“Great experience”

Amazing entertainment so good with the kids! Lovely place and will be returning. The chocolate fountain was good the kids really enjoyed as did adults

“Not bad , room for improvement.”

We stayed at this hotel for week (family of 3) in the middle of April 2024. The hotel has several good things going for it, and a few not-so-good things. The good things: --- 1. Reception staff very professional, friendly and welcoming. We were offered drinks while we waited for check-in, and ... more

We stayed at this hotel for week (family of 3) in the middle of April 2024. The hotel has several good things going for it, and a few not-so-good things. The good things: --- 1. Reception staff very professional, friendly and welcoming. We were offered drinks while we waited for check-in, and got our room about 10:00 AM (earlier than standard check in time). 2. The beach is a very short walk (5 minutes) from the hotel. 3. Lots of cafes, restaurants, ice-cream shops, supermarkets, convenience stores, car rental companies, and pharmacies near the hotel. One doesn't have to go far to find things. 4. Wi-fi was good, free, and worked well in the rooms. Good enough for Netflix, and Disney+, etc. No problems with speed whatsoever. 5. Room contains safe deposit box, no additional charges for this, but one does have to ask for the key at the reception. 6. Room was spacious, clean, and bright. The housekeeping department services the room 5 out of 7 days, changing sheets, towels, as necessary. 7. The beds were comfortable. This however is a matter of personal choice. The sofa bed is firmer than the twin beds in the bedroom. 8. A fan was provided on request (we needed it as aircon was not available in April, and on some nights it got rather warm). 9. The kitchen though very basic, is workable. It is something like what one might expect in a small student studio flat. You basically have a hob, microwave, and a small fridge. Kettle and toaster is not included by default, and you have to ask for it. There is no charge though. Okay for basic cooking, but cant make anything serious. Kitchen was stocked with soup plates, cups, a couple of glasses, some cutlery, and a couple of pots. No cereal bowls were included. 10. Parking was easy to find. The not-so-good things: ----- 1. Rooms can get noisy. It is not that the walls are thin, rather the problem seems to be that there are many hard surfaces in the hotel and a complete lack of carpeting in the hallways, and hence sound reverberates and carries a lot further. It was not an issue for us as we are used to noise with kids. To be honest a couple of pairs of ear plugs from the pharmacy next door sorted the problem out. This is not as big a deal as some people make it. 2. The hotel have decided to provide room keys as wristbands instead of traditional key cards. I imagine this may feel 'cool' from a marketing perspective but in my mind advertises where you are staying to any random stranger you pass on the road. This is because the wrist bands have a distinctive look and any one who is local to the area will instantly know that you are staying at the Alcudia Garden Aparthotel by just looking at your wrist. As a parent, this immediately sent alarm bells ringing in my head. I did not want random people to know which hotel my kid was staying at. I think this is a potentially serious security risk and I highly recommend the hotel management to offer the alternative of traditional key cards to people with children. 3. In general, the property shows signs of wear and tear. It also shows signs of somewhat poor repair work from some local handyman. It is visible all over the place, in small things like tiles not aligning, excessive use of sealant, cracks in door frames, rusted bolts in the balcony, kitchen counter top not fitted correctly, etc. I really think they need to get a better skilled person to maintain things, the workmanship at times is just sloppy. It is not a huge problem as the property is going for a 3-star and as such is neat and clean. However, sloppy workmanship is visible all over the room and at times left me wondering 'Who the heck did this, and why?' Overall I would say the experience was very good, and whilst this is not the best 3-star aparthotel we have stayed at, it did represent excellent value for money, and the proximity to the beach, and shops really helped.

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“Great hotel, staff food and location.”

Great location, great food and staff. We had a short break in the February half term so the resort was quiet, but the hotel was clean, all the staff were helpful and the food at every meal was varied and to a high standard. There is plenty to do in the area before you even think of the huge beac... more

Great location, great food and staff. We had a short break in the February half term so the resort was quiet, but the hotel was clean, all the staff were helpful and the food at every meal was varied and to a high standard. There is plenty to do in the area before you even think of the huge beach. We will go back again.

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“Absolute gem of an aparthotel”

Beautiful aparthotel, we are staying in a ground floor apartment #3029 with private garden area and pool view- half board plus. Wonderful as soon as we checked in, offered prosecco (didn't get it but not an issue they just forgot) , quick check in, brilliant little wrist bands to access our apa... more

Beautiful aparthotel, we are staying in a ground floor apartment #3029 with private garden area and pool view- half board plus. Wonderful as soon as we checked in, offered prosecco (didn't get it but not an issue they just forgot) , quick check in, brilliant little wrist bands to access our apartment instead of a key or card, apartment is clean and beds super comfertable- dreading going home. Private garden area a godsend as the sunbeds are so comfy- we are right next to the pool bar which offers snacks , drinks and ice cream. Several different security exits from the hotel grounds to access the surroundings with your wrist band. Close to the port, beach, restaurants and shops. Pool is lovely and also clean. Buffet is varied and plentiful, staff are always friendly and on the ball. Cannot comment on the indoor pool and sauna but have checked them out and they look fabulous. Place seems to be great for cyclists as well as couples and families. Recommend visiting the alcudia old town market on a sun or thurs- easy walking distance. All in all we are loving our stay and will return.

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