Aleenta Phuket - Phang Nga - The Leading Hotels Of The World

“Heavenly Time”

Divine and amazing experience from beginning to end. Location peaceful. Beach lovely. Accomodation spotless. Massages the best I have ever had. Muay Thai boxing was hard for me however the fitness I felt afterwards was rewarding. Overall vibe was refreshing, calm, exceptional services and exac… more

Divine and amazing experience from beginning to end. Location peaceful. Beach lovely. Accomodation spotless. Massages the best I have ever had. Muay Thai boxing was hard for me however the fitness I felt afterwards was rewarding. Overall vibe was refreshing, calm, exceptional services and exactly what I was looking for, a retreat for my personal reset and reboot. Whats app was easy to communicate and any queries was quickly responded too during my stay. All staff were friendly and respectful, a big shout out to Apple and Oil in the Spa, Jaq my trainer, Ma and Fern in the Edge Restaurant plus others there too, sorry did not get your names. With gratitude and big love for my retreat at your Resort and Spa. I arrived late and really had only 6 days of my retreat nether the less. I lost visceral fat and gained muscle during my retreat. My time was well spent with the schedule. My family noticed I looked smaller on my return. The investment into my self was well worth the value.

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“Most beautiful beach in Asia”

We went here based on reviews for 10 days over Christmas. Booked online and organised transfers from Phuket airport. No issues on pickup, extremely clean car and personal service. We booked the Club Room villa which included 1 hour of free flow alcoholic drinks per afternoon with private butler. … more

We went here based on reviews for 10 days over Christmas. Booked online and organised transfers from Phuket airport. No issues on pickup, extremely clean car and personal service. We booked the Club Room villa which included 1 hour of free flow alcoholic drinks per afternoon with private butler. Zico was our butler and he was so attentive and amazing and we loved the level of service he provided. Nothing was too hard for him. The villas were great and very private with discrete pool surrounded by garden and walls. Comfy bed, good bathroom. Free mini bar. The actual resort itself is on the most amazing white sand beach which was the highlight. No water sports but you can swim and it was magical. The one resort pool is nice but not very large with limited cabanas. The restaurant was great but after 10 days the options were a bit repetitive. The Christmas dinner which we paid extra for was very disappointing. Ww did not drink much wine as it was too expensive and stuck to beer and cocktails. Breakfast choices great and good coffee which we had each morning. The resort is quite isolated but there is a great restaurant down the road a short walk, plus handy mart, massage place and the other way there is self serve laundry. We also organised a one day James Bond island private boat tour through the front desk which was amazing. On site they have some bikes to use but they are old and often not available. The fitness centre is actually really good. We did not try the onsite spa or massages. Overall we had a great stay but the small things let the place down unfortunately. Kudos to Zico though - he was a superstar!

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“Wonderful unspoilt setting with a few small niggles.”

Without doubt what makes this resort special is the attentiveness and genuine friendliness of all the staff. This along with the beautiful setting on a pristine sandy beach that is very private. No vendors selling goods or massages, no other guests from nearby hotels. Plenty of sun loungers and spa… more

Without doubt what makes this resort special is the attentiveness and genuine friendliness of all the staff. This along with the beautiful setting on a pristine sandy beach that is very private. No vendors selling goods or massages, no other guests from nearby hotels. Plenty of sun loungers and space to spread out. The sea was beautifully clear with a soft sandy bottom. From other reviews it seems at certain times of the year the sea can be rough. In March when we went it was calm for most of our 10 days, but not still, you get the occasional waves, some bigger than others, so maybe not suitable for young children. Beach boys are very attentive with filling up your iced water and helping adjust your sun loungers. Our entry level Grand Deluxe villa was excellent, huge very comfy super king bed, very efficient air con, large private pool with jacuzzi jets and a spacious dressing area and bathroom. The villas are very private, not over looked at all. Housekeeping was excellent and everything spotless. The Hotel is isolated, and you need a taxi to get to most places, the taxi company across the road was very good and reasonably priced. It’s about 30 mins to the airport and about 45mins to Phuket town. This Hotel is a member of the prestigious leading Hotels of the world, and this is where I have a few minor issues, leading to four rather than five stars. The restaurant service although very friendly was slow at times, very slow. Wait times were long between ordering and getting your food. The longest we waited was an hour from ordering our starters to receiving them. On a number of occasions we skipped dessert because we didn’t want to have to wait to firstly order and secondly to get the food. There are not enough staff either in the kitchen or serving, those that are there are run off their feet. The occasional evening entertainment is very good, especially the fire dancers. There is an under used Thai boxing ring that is crying out for a complimentary demonstration fight, I’m sure it would attract many of the guests and result in some bookings for lessons. The price of drinks was way too high. Wine was around £60 a bottle, cocktails were London prices, £14 approx. The mini bar ( we were half board) was similar. The room has orange flip flops, a hessian beach bag and the obligatory white slippers. The beach bag and flip flops are used, they are clean but used, and not to take home unless you purchase from the hotel shop. The bag was around £45, we thought this was mean spirited and not in keeping with such a prestigious hotel. Serviettes in the restaurant are very thin paper, the cheapest. We are aware of the Hotels eco friendly stance, but this annoyed us , due to the beach setting there was often a sea breeze, the serviettes just flew around and don’t stay on your lap. We took to asking for linen serviettes. A luxury Hotel however eco friendly shouldn’t scrimp on the necessities. The food was mainly good but often under seasoned. Note to chef, please put some salt in your mashed potatoes and pumpkin soup. lot of the dishes were overly sweet. The menu at The Edge was divided up into local, western and healthy sections. On half board you can choose from any section. Being far from local restaurants we ate here every night, we did start to get a bit tired of the menu and one night I asked if I could have something from the lunch menu, this was duly provided without hesitation. The lunch menu to me should be available in the evening as well, as I felt there were a lot of very appealing choices. For those with mobility issues, think carefully before choosing this hotel. There are a lot of different levels and steps.The Grand Deluxe villas are across the very quiet road up and down some steps and then spread out amongst the gardens. The villas have steps up to the entrance and no handrail into the swimming pool, which has steep steps. The main hotel has a number of different levels and steps, including some steep steps into the indoor section of the Edge restaurant. There is an al la carte restaurant which was rarely used, partly because of the position up high and not on the beach and also the menu was a set tasting menu and we didn’t think very appealing. The spa treatments we had were excellent, and the staff all lovely. The guests are a great mix of nationalities, and all age groups.

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“On a great beach but the resort is overpriced and underwhelming”

We are frequent travellers to Phuket and first time to Aleenta. First of all the positives - the resort sits on a lovely walkable beach, you can sit on the beach, enjoy the ocean and the sun sets are stunning. We found the resort itself overpriced and underwhelming. Rooms - average. Not well desig… more

We are frequent travellers to Phuket and first time to Aleenta. First of all the positives - the resort sits on a lovely walkable beach, you can sit on the beach, enjoy the ocean and the sun sets are stunning. We found the resort itself overpriced and underwhelming. Rooms - average. Not well designed. Insufficient bench space, no desk, tiny side tables, poor lighting, not enough storage. The bathroom also badly designed - no bench space. We had to keep the curtains closed for privacy all the time. Food & Beverage - again mixed. The menu was quite extensive yet many dishes were not available. Our experience with the wine list was worse - they simply didn't have the wines on the wine list. Service was mixed - some great others not so. It felt like the whole resort lacked a capable general manager. We had booked the spa, received confirmation yet no booking when we turned up for our appointment. Overall we were disappointed with our stay and not somewhere we would return to.

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