Grupotel Mallorca Mar

“Beautiful memories”

Lovely hotel clean and modern Beautiful room with sea view Food was very nice and good selection Local bus to a beautiful beach 10 mins away Would recommend lots for children to do and kids clubs very helpful Will be going back

“Very nice but could be improved…”

We stayed last week the week the hotel closed so am going to try be fair with my review but I feel we may of missed this hotels full potential… on arrival we checked in more or less straight away, nice clean entrance with a nice feel about it. Friendly staff all over the complex especially the ba... more

We stayed last week the week the hotel closed so am going to try be fair with my review but I feel we may of missed this hotels full potential… on arrival we checked in more or less straight away, nice clean entrance with a nice feel about it. Friendly staff all over the complex especially the bar staff full of smiles. The room we stayed was in an ideal area not central as I requested a quiet zone so we slept soundly it was peaceful. The room was bright fresh and modern. Regular cleaners did a great job. The grounds are so well kept lovely to walk around. Beautiful views. Unfortunately was disappointed that we expected a beach but could not go on as if was just covered with big rocks so had to admire the sea over the walls. A few kids play areas good could be improvedx there is 3 pools outside clean but absolutely freezing, really could do with being heated! Indoor pool was small and lighting was dark, so we didn’t bother. Main restaurant had lots of indoor and outdoor seating, lots of clearing and cleaning being done all the time. The food was always warm but it was a lot of odd mixed items and a lot of the same every night. Drinks would run out and not be replaced for a day or two if at all. I can’t help but wonder if the shut down had something to do with this though. Not much food for fussy kids. Lovely evening entertainment area but it did get busy and the hotel wasn’t even half full I wouldn’t like to think of the chaos of it had been. There was a kids club but my kids didn’t go so can’t comment. The entertainment reps seemed great some very good live shows. There is a small quiet road in the middle of hotel it is spilt over 2 sides but is a zebra crossing and not busy at all wasn’t an issue. The snack bar was okay there was a small selection of burgers, buns, salad through the day but I feel their should be grab and go snacks for children such as packs crisps, biscuits etc…. There was very poor choice or ice cream 1 brand choice of a small pot of either strawberry or chocolate and only 1 type of ice lolly on 2 days. Definitely needs to be more choice. Cala Bona town a short 10 minute to with a small selection of gift shops and convince worth a visit and we got on the free bus to Cala Millor which took 10minutes a lovely bigger town also worth a visit. Over all we enjoyed our stay we would consider returning as some point. Thank you.

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“Started closing down the facilities and services far too early ”

The staff were more interested in closing the hotel down than catering for the guests. Days before the hotel was due to close choices in the restaurant were reduced quantities were reduced. The same went for the bars ie draught.mixers taste of soda water only no flavour of cordial.

“Nice hotel, very clean, staff friendly except one of the bar staff, good kids clubs.”

Hotel reception staff are not knowledgeable about local bus services. Road passing through centre of complex very dangerous for children. No restaurant manager on hand to complain about the luke warm food, which is cold when you get to your table. All external pools are unheated ( sea was warmer ... more

Hotel reception staff are not knowledgeable about local bus services. Road passing through centre of complex very dangerous for children. No restaurant manager on hand to complain about the luke warm food, which is cold when you get to your table. All external pools are unheated ( sea was warmer ). If your accommodation is around the main pool, be prepared to be kept awake by unsupervised screaming children till about midnight. Took taxi to pick up hire car and was dropped off 1.5 miles from hire centre, still, nice walk!! No beach of its own, just rocks. Good nightlife for kids and adults.

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