Hotel Panorama

“Best kept secret”

Such a lovely family run hotel, lovely atmosphere, wonderful breakfast, good rooms (wish there was a small fridge for water). Bike room for storage, pool delightful. Staff are so friendly, please don’t change.

“Happy to be here”

This is a 3 star hotel, so of course my review is based on that. Rooms are quite big, and excellent balcony. Had a room facing west with afternoon and evening sun which was nice. Family run hotel and staff are super helpful and make sure guests are feeling at home. Breakfast is excellent, locatio... more

This is a 3 star hotel, so of course my review is based on that. Rooms are quite big, and excellent balcony. Had a room facing west with afternoon and evening sun which was nice. Family run hotel and staff are super helpful and make sure guests are feeling at home. Breakfast is excellent, location brilliant. Got much more than I expected 😃 looking forward to be back soon.

less

“Wonderful week in the sun”

A quiet family run small hotel, situated 5 minutes from beach. Staff very welcoming and helpful! Pleasant area to eat for breakfast ranging from continental to cooked breakfast. Rooms clean and a nice balcony to sit out on. Well recommended if you want a small friendly hotel.

“Great week away”

Due to the dire weather in the UK we booked here as a last minute getaway in the pursuit of sun and blue skies for a week of the children's summer holidays. We arrived just before 00:30 to find the "24 hour" reception closed with a list of tel numbers to call in the case of an emergency. One m... more

Due to the dire weather in the UK we booked here as a last minute getaway in the pursuit of sun and blue skies for a week of the children's summer holidays. We arrived just before 00:30 to find the "24 hour" reception closed with a list of tel numbers to call in the case of an emergency. One mobile was dead and the other couldn't connect so I walked to the neighbouring hotel who kindly called one of the numbers to alert staff that we had arrived. I was a little taken back after being greeted by a fairly abrupt male who aggressively pointed at the numbers displayed on the door telling me I should've called one of them. I attempted to explain that I had used the numbers but had to ask the neighbouring hotel due to our phone issues but he rudely spoke over me and walked us to our rooms. For the duration of our late "check in" we were made to feel like an inconvenience and went to bed that night feeling somewhat deflated. The next day we went to reception to have our passports scanned and pay the tourist tax and thankfully we were greeted by a much warmer, more professional lady in reception who took the time to explain the area and its amenities. Our apartment was 1a and opened directly onto the pool area which was convenient for us as a couple with an 8 year who loves the pool. The room itself was clean but small and not very functional. The main bedroom was small and very cramped. We were unable to push our single beds together due to a pillar in between the beds running from floor to ceiling. The one single bed stopped the door from being able to close which meant having to move the bed to only realise the headboard was bolted to the wall so didn't move with the bed. Sockets are not well thought out with one in the kitchen meaning if you wanted to plug the kettle or toaster in you could only do so by having them placed on the hob! Similarly with the iron, you could only iron on the floor as there were no sockets near the table in order for you to place the table top board on to. Maid service and towel change once in 7 days which I've never known in all my years of travel. Not a huge deal on the cleaning front as we were able to get by with what we had but we did struggle for clean towels. There is zero sound proofing so you can hear EVERYTHING in the neighbouring rooms/apartments. A good powerful shower which is always bonus though these showers did have a mind of their own with changing pressure and temperatures. This was confirmed by other guests but still not a huge deal for us but may be an issue for children as they tended to go from hot to boiling on their own. The kitchen provided enough for you to whip up a quick snack and included a kettle, toaster, microwave, hob and fridge freezer. The apartment also included a good hairdryer and iron with table top ironing board, though as previously mentioned nowhere at table top height to plug it in. There are no safety boxes in the apartments, instead they offer boxes located in reception but with a closing time of what appeared to be 00:30 or earlier, as experienced by us, this may prove pointless for people who stay out beyond this time. The building is well situated, a few rows back from the sea front so generally quite peaceful and at the same time it was just a short walk to the beach, restaurants, marina etc. We ate at some lovely restaurants, the ones that stood out being Torre Playa, Casa Villa d Mare and an Indian at Himalaya. We also ventured into Old Town Pollensa and ate the set meal/working mans meal at Cellar El Moli's which was absolutely fantastic. 18 euros for 3 courses, with bread, olives, 2 bottles of wine and water. Service lasted around 2 hours and what a fantastic atmosphere. All in all a lovely week away. Would we return, absolutely yes but in the hope of a slightly better/bigger apartment.

less