Sol Costa Atlantis Tenerife

“Disappointed”

Very disappointed because there's a hot weather and the room doesn't have a fridge....and how it's possible to have breakfast and dinner but you still have to pay for your drinks? If you want to park your car in a safe place there is an extra charge to do it in the hotels car park. Adding everyth... more

Very disappointed because there's a hot weather and the room doesn't have a fridge....and how it's possible to have breakfast and dinner but you still have to pay for your drinks? If you want to park your car in a safe place there is an extra charge to do it in the hotels car park. Adding everything extra charged you'll have a very expensive holiday

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“Don’t go half board!”

I stayed here for 4 nights. I had a nice holiday apart from becoming ill from the dinner at the hotel. When entering my room it was spacious for myself. The only thing that surprised me was there was no fridge! It would have been nice to keep my drinks cool. Other than that the room was great. ... more

I stayed here for 4 nights. I had a nice holiday apart from becoming ill from the dinner at the hotel. When entering my room it was spacious for myself. The only thing that surprised me was there was no fridge! It would have been nice to keep my drinks cool. Other than that the room was great. Housekeeping were also excellent. The food at breakfast was alright plenty of choice for everyone. Some foods were overcooked and dry. I booked half board and the foods available at dinner was ok but just like breakfast some foods again slightly overcooked. However during the night I became ill and had sickness and diarrhoea, this was definitely from eating the dinner as the rest of the day I felt absolutely fine. When I was better the next day I had breakfast from the hotel and ate out elsewhere in the evening and was fine. On the final day I came to my hotel room after spending last few hours in the area and noticed my keycard wasn’t working. Unaware of this it was deactivated due to checkout time being at 12pm. I was unaware of this until asking reception to activate my card again. One of the ladies at reception was quite rude she said jet2 (who I used) should have told me, I said it was more yourselves some form of communication about this would have been nice. The hotel is beautiful especially looking onto the pool area and seeing the palm trees. It is in a perfect distance to the beach literally across the road. If I was to stay in the area again I’d come back here but just only for bed and breakfast.

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“Pleasant stay, good location, tired room, lacking a few touches to be a 4 Star.”

On arrival at 18:00 via self drive from the airport. Check in was easy, I paid to hire the room safe but that's pretty normal now. Great advice from Gabriel on parking our car for the week. We were on the 8th floor with a sea view, nice enough room but the decor was very tired and the floor lamin... more

On arrival at 18:00 via self drive from the airport. Check in was easy, I paid to hire the room safe but that's pretty normal now. Great advice from Gabriel on parking our car for the week. We were on the 8th floor with a sea view, nice enough room but the decor was very tired and the floor laminate lifting in places. Bed was comfy enough, shower worked well. Despite being at the back of the hotel the one way road was noisey with passing traffic. No tea or coffee facility or fridge in the Sol rooms. Dissapointing for a 4*. Breakfast was a little chaotic after 08:30/08:45, both getting a lift down to the dining area and finding a clear table to sit at. The staff worked hard but not enough to clear tables, often resulted in supervisors running around, collecting plates, and shouting at the staff to work faster. This could be solved by using a simple trolly to collect empties in quantities rather than by the hand load. Breakfast was normal buffet style, warmed mass prepared food. We only did B&B so ate out most of the time, plenty of places not far to walk to for dinner. There is very limited shade around the pool, also fewer sun loungers than guests. Of course the morning ritual of early risers claiming sun loungers with their towels, books and bags was the order of the day! Evening entertainment normal resort style acts. Just lacking a little finesse to be worthy of the 4 star rating. But its not a terrible place to stay.

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