Frequent questions about Hotels

What should I do if I don't receive the hotel confirmation e-mail?

Check to see whether the e-mail was sent to your junk mail. If after 24 hours you fail to receive the e-mail you can contact us online via the website.

In any case, if you received your booking confirmation number on screen, you can access the details of your reservation and hotel voucher online through My Bookings.

 

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