Description
Facilities: The hotel has a lift and features 310 rooms, including a junior suite and a suite. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of f… more
Location: Front of the sea and the tourist area of Bocagrande, Cartagena Plaza Hotel invites you to enjoy the goodness of the heroic city. Casinos, shopping malls, bars, banks, exchange houses, themed restaurants, nightclubs and much more are just a few steps away. Located on the 1st street of Bocagrande, Hotel Cartagena Plaza is just 10 minutes far away from the Rafael Nunez International Airport and just 5 minutes from the historic center.
Meals: The dining area includes 2 restaurants and a café. All-inclusive can be booked. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.
- Other
- Air conditioning
- Convention centre
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dance hall
- Disco / DJ
- Entertainment
- Entertainment for adults
- Games room
- Karaoke
- Pool table
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Valet parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Free Internet
- Services
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Cloakroom facilities
- Club
- Coffee machine
- Conference centre
- Fax/photocopier
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Public bathroom
- Rooftop pool
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' board games
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside sun loungers
- Bars
- Bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Sauna
- Spa
- Activities
- Diving
- Mini golf
- Surfing
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Excellent
Based on 6798 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cartagena
Showing 4 featured reviews out of 6798 TripAdvisor reviews
A
Al_Muzzy
02/02/2026
“Excellent experience”
This hotel is located in the safe touristic area of Cartagena. We stayed in the executive room with an ocean view, and had an excellent experience. This executive room gave us priority check-in and access to the lounge. The stuff did an amazing job. Many thanks to Alfonso, Juan, and all the other … more
S
Shelina J
29/01/2026
“Great experience”
Cartagena Plaza is an outstanding hotel that truly delivers a five-star experience. The location is perfect—right on the beach and close to restaurants, shops, and key attractions, making it easy to enjoy the best of Cartagena. The rooms are spacious, clean, and comfortable, with beautiful ocean v… more
Q
Quest55531139105
23/03/2026
“Very good!!”
We arrive from Canada 🇨🇦. AIR CANADA all inclusive 2 of us first time in Cartagena. The hotel was simple but this is the difference everything was so nice the staff so friendly. These people in Colombia was very nice. Fabian the waiter in buffe was realy nice all them very friendly very bizy hotel … more
R
Richard L
18/02/2026
“Air Canada Vacations misrepresent and mislead, then they ignore. Truly fraudulent”
LIES, LIES, LIES. We bought a package from Air Canada Vacations which stipluated an ocean view premium room and a beach area cordoned for Hotel Plaza guests. We did not get get an ocean view but a side view of the building next door. The beach across the street was not cordoned but full of hustl… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
7
Very good
Based on 13 reviews
Service: 7
Cleanliness: 7
Room: 7
Facilities: 6
Location: 8
Breakfast: 6
Quality/Price: 6
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.