Description
This pleasant hotel is located next to the cathedral of Santiago de Cuba, facing the lovely park on Céspedes, in the heart of Santiago de Cuba. It is the ideal starting point for exploring the city. Nearby places of interest include the Metropolitan Cathedral, House of Poetry, Carnival Museum and the house of Governor Diego Velazquez. The hotel is housed in a historic building dating back to 1914… more
The complex is 7 km from Santiago Maceo Airport and its location in the city centre makes it easy to walk to monuments and emblematic areas such as the Carnival Museum or the Museum of Cuban History. Its location makes it perfect for a cultural visit, but also for congresses and business meetings. For a day on the beach, you can choose between Aguadores beach, 6 km away; La Estrella beach, 7 km away or Siboney beach, 14 km away.
- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Live music
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Services
- Car rental
- Conference centre
- Currency exchange
- Hair dryer
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Public bathroom
- Room service
- Safe
- Security
- Terrace
- Wake-up call service
- Bars
- Bar
- Indoor bar
- Snack bar
- Restaurants
- Buffet restaurant
- À la carte restaurant
- Gym and SPA
- Gym
- Sauna
- Accessibility
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
Very good
Based on 919 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Santiago De Cuba
Showing 5 featured reviews out of 919 TripAdvisor reviews
P
Paul W
15/03/2026
“I am here 5 times a week. The waitresses are always pleasent and very nice”
The waitresses are the best in all of Cuba!! The food was excellent but the service was the best!!
N
Nicola G
16/07/2025
“Rooftop bar”
I visited with my husband and six other friends. We weren’t staying in the hotel but we visited the rooftop bar. We had a very attentive bar staff, although I didn’t get his name unfortunately. But the cocktails were great and a lovely atmosphere.
R
ryszards436
Krakow, Poland
18/04/2025
“Very Attentive Staff”
Even though Cuba faces tremendous difficulties, mainly because of supply shortages of practically everything, the stuff of this hotel is doing everything in their power to accommodate the needs of their guests. Besides, the personnel makes up for the shortages of supplies by being very attentive an… more
R
Rogelio J
Naples, Florida
28/02/2025
“Location and excellent customer service.”
Totally recommend this hotel for your stay in Santiago de Cuba. The people that work there love to help you with any questions you may have. The hotel is in the middle of the main plaza of Santiago. Check out the rooftop bar at sunset. Excellent experience.
M
Michel S
20/12/2024
“Excellent”
The staff was welcoming. My room was clean. The location is in the heart of the city. Even though we arrived at a late hour due unforeseen circumstances, all was ready for our arrival. All said and done, I recommend this hotel to anyone considering staying in this city
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
7
Very good
Based on 17 reviews
Service: 7
Cleanliness: 7
Room: 7
Facilities: 7
Location: 9
Breakfast: 7
Lunch/Dinner: 6
Quality/Price: 7
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More Info Less Info
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