Caribe Deluxe Princess - All Inclusive

“Beautiful hotel and amazing staff!”

When I read some of the negative reviews, I honestly wonder if we stayed at the same hotel. I travelled to the Dominican Republic on my own and had a wonderful stay at Caribe Deluxe Princess. That’s exactly why I wanted to leave an honest review, because I really saw how much effort the people work… more

When I read some of the negative reviews, I honestly wonder if we stayed at the same hotel. I travelled to the Dominican Republic on my own and had a wonderful stay at Caribe Deluxe Princess. That’s exactly why I wanted to leave an honest review, because I really saw how much effort the people working there put into making sure guests have a good time. My room was clean, tidy and very well maintained throughout my stay. The housekeeping staff clearly did their best and it showed. I had one issue with the air conditioning in my room, but it was fixed within an hour, which I thought was excellent service. During my stay I upgraded to VIP Platinum for $40 per day and for me it was absolutely worth it. It gave access to à la carte breakfast and lunch, a separate section of the beach with luxury sunbeds and a private bar, and access to the Platinum restaurants. I would definitely recommend La Cava. If you want to treat yourself to a bit of extra comfort, I would absolutely consider it. What stood out to me most was the staff. I found the people working at this hotel incredibly kind, warm and helpful. They really do their best to make sure you have a good stay, and it felt genuine. Of course tips are appreciated, but I never felt that the quality of the service depended on that. My experience was simply that if you treat people with kindness and respect, you get that same kindness back. I would also really like to give a special thank you to four people in particular from the Platinum bar/restaurant: Andres, Cepin, Francisco and Patricio. They knew I was travelling alone and regularly checked in to see how I was doing. Their kindness, great service, genuine involvement and cheerful presence really were the cherry on top of my holiday. Honestly, I would go back just to see them again and I definitely will return!!! Unfortunately I also had to visit the hotel doctor during my stay, which is obviously not something you hope for, especially when travelling alone. But I was very impressed with the care I received. The young doctor was knowledgeable, decisive and very reassuring. I felt taken seriously, well looked after and genuinely at ease. I was also happy with the food. The buffet restaurant offered plenty of choice and I thought the food was absolutely fine. I also tried several of the themed restaurants and enjoyed those as well. El Pilon, the Dominican restaurant, was one of my favourites, and as mentioned before I would definitely recommend La Cava too. Another thing I really loved was the wildlife on the resort. There were flamingos, herons, ducks, iguanas, peacocks, turtles, geese and more. It gives the resort something extra and makes it feel very lively and unique. I had read a review from someone complaining about a bad smell on the grounds, but I honestly didn’t notice that at all. The sea is beautiful, although there is quite a lot of seaweed washing ashore. That is a well-known issue in Punta Cana and not something I would blame the hotel for. What I did appreciate was that the hotel cleaned it up twice a day with a small tractor. The resort also has two large pools and a children’s pool. During my stay there was always plenty of space and I hardly noticed any “towel reserving”. I can’t say what it’s like in peak season, but during my stay it wasn’t an issue at all. I booked my excursions directly at the hotel. One thing to keep in mind is that excursions in general are quite expensive, so it’s worth factoring that into your budget. Did I have any downsides at all? Really just one: the weekly market at the resort. They mainly sell local art and jewellery, but I thought the prices were way too high for what was being offered. So if you want to buy something there, make sure to negotiate well, or simply visit one of the souvenir shops nearby instead. All in all, I look back on my stay at Caribe Deluxe Princess with a lot of happiness. As a solo traveller I had a truly wonderful holiday and I would definitely come back. Precisely because I experienced so much kindness, hospitality and genuine effort from the people working there, I felt it was important to leave a positive review as well. The staff work hard and really do their best to make your holiday special, and I think that deserves to be said.

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“Great experience”

Wally G, Welington, Yohancil, and Alejandro have been wonderful; the service has been immaculate. They have listened and taken good care of my group of 23 and me. They are here next again. Wonderful experience all together will recommend to my other relatives we had been here before and its great … more

Wally G, Welington, Yohancil, and Alejandro have been wonderful; the service has been immaculate. They have listened and taken good care of my group of 23 and me. They are here next again. Wonderful experience all together will recommend to my other relatives we had been here before and its great to see that the serviIg they are here next year and we come back, it will be great to see them

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“Mediocre”

Resort was clean and staff were amazing. Foam pool party was the best in the Domicican that we have ever experienced. Buffet was ok options were very limited. Service was mediocre and not the greatest in the buffet. Hotel rooms were clean but towel supply in the room was scarce. Took us 2 days to g… more

Resort was clean and staff were amazing. Foam pool party was the best in the Domicican that we have ever experienced. Buffet was ok options were very limited. Service was mediocre and not the greatest in the buffet. Hotel rooms were clean but towel supply in the room was scarce. Took us 2 days to get towels in the room after speaking with front desk twice and 4 different cleaning staff ended up using the pool towels. We still have 6 days left of our trip so far it’s going well. Would not rate as a 4 star hotel.

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