Bahia Principe Explore La Romana

“Bahia principe explore la romana 2 week stay”

Amazing resort amazing pool and beach but the sea lets it down it is murky but is swimmable Buffet restaurants are great and à la carte restaurants are amazing Entertainment staff work hard to give great shows but is repetitive kids club could be great if it was advertised better and ran better is… more

Amazing resort amazing pool and beach but the sea lets it down it is murky but is swimmable Buffet restaurants are great and à la carte restaurants are amazing Entertainment staff work hard to give great shows but is repetitive kids club could be great if it was advertised better and ran better issue we had was lack of info to where things were on and a silent disco that was put on in an out area full of smokers and a few people that had to much to drink which wasn’t a great place for kids to Be Resort/Bar/Waiting staff and Gardeners were all amazing Guest services and management not great Security staff not good English and very aggressive shouting at our child and her news friends for being in the pool with no adults Issue was with hotel rule over no child in the 1.4m main pool without an adult in the pool too was a joke as Dominican temp child is till thy turn 18 I refused this rule as our 9 year old can swim it’s only 1.4m deep and as a real parent i watch my child enjoy the pool with new friends made while there and we’re in the pool most of the time but give her freedom to make friends and be a good person As for guest services security staff can’t speak English and aren’t aggressive (really I was there) Management listened to what I said and contacted there legal dept and told me if I take full responsibility for my child she can swim the pool without us my answer was really so I just do as a good parent does thanks I got up and sat on the subbed every morning from 7am till around 8am everyday but before that I flew a drone around filming the resort legally from around 6am dawn On my 4th day I needed to toilet after setting our towels down at 7.30am never having an issue for the previous days I left a power bank on the bed with full intentions of getting back to the sunbeds at 8.30am I returned to find the guest services had taken the towels so up to reception to get my towels and power bank to find guests services didn’t take the power bank and left it on the bed not knowing it was there the power bank wasn’t with the new people siting on the sunbeds I was on so I lost out £50 power bank with guest services messing around telling me it wasn’t on the cctv cameras then telling me to fill out a form so the can look at the cctv for it So which was it did they lie and look and not look Anyway resort is a little tired Needs a little old to poor repairs do you in rooms painting was going on while there and really management should schedule the works to not effect guests and it would have been cooler for staff painting at night not cutting services to the activity centre for three days leaving the kids with less to do during the hottest parts of the day not table tennis table football the large chess set Very poor of management to do that Same for the poor information about closing the main pool for 5 hours not letting guest know when it maybe ready for use again Leaving guest not knowing is yet again poor management Management need to learn guest keep the hotel in business and pay not only there wages but all the staffs It’s not much to ask

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