Cleopatra Luxury Resort Makadi Bay

“A lovely hotel”

This is a fabulous hotel. The staff are so friendly. The swimming pools are magnificent and the atmosphere is just the best.

“Well-deserved 5 stars”

We are currently staying at this hotel, and overall we have had a very pleasant experience. We hope some of the issues mentioned below can still be improved during our stay. First of all, we would like to thank the entire staff. Everyone is friendly, helpful, and genuinely welcoming. The service t… more

We are currently staying at this hotel, and overall we have had a very pleasant experience. We hope some of the issues mentioned below can still be improved during our stay. First of all, we would like to thank the entire staff. Everyone is friendly, helpful, and genuinely welcoming. The service throughout the resort is excellent, and the staff clearly work hard to make guests feel comfortable. The food is one of the biggest highlights of this hotel. Every meal is prepared to a very high standard, with a wide variety of delicious dishes to choose from. We also enjoyed the pool bar, where lunch is available either as self-service or served by a waiter. The rooms are spacious, comfortable, and very well maintained. The beds and bedding are especially comfortable, making it easy to get a good night’s sleep. The house reef is another great advantage. Even at low tide, it is easy to reach both the shallow swimming area and the deeper snorkeling spot via the pier. We also appreciated that life jackets for the sea are available free of charge. The cocktails, especially drinks like Mojito, are very good. The evening shows in the amphitheater attract large crowds and create a nice atmosphere, although they could be longer and more varied. One thing we particularly appreciated was that, despite the very hot summer evenings, the hotel offers complimentary indoor entertainment in a pleasant, air-conditioned lounge. Guests can enjoy billiards, table tennis, and darts free of charge, which is a great way to spend the evening while escaping the heat. We also thought the complimentary popcorn was a lovely touch that made the experience even more enjoyable. There are, however, a few things that were disappointing, especially for a five-star hotel. The inflatable pool, which is one of the few attractions for children, is open only from 10:00 a.m. to 12:00 p.m. and from 3:00 p.m. to 5:00 p.m. In the summer season, we find these hours far too limited. In addition, children are required to wear life jackets, but there are not enough for everyone, so the lifeguard often asks children to give them up after a short time for others to use. We also do not understand why the pools close as early as 5:30 p.m. during the hottest time of the year. Another disappointment was breakfast. Coffee and other milk-based dishes are prepared with powdered milk, and even the scrambled eggs appear to be made from powdered eggs. We understand that serving many guests is challenging, but in a five-star hotel certain quality standards should still be maintained. Overall, we are enjoying our stay and appreciate the effort the staff put into making guests feel welcome. With a few improvements, especially in the children’s facilities, pool opening hours, and breakfast quality, this hotel could offer an even better five-star experience.

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“Great stay with a few areas for improvement”

As a repeater guest, I really enjoy staying at Cleopatra Hotels, and I would definitely come back again. I also appreciate the complimentary upgrade to a Pool & Sea View room based on my repeater request—it was a very nice gesture. The reception team was friendly and helpful, and the animation team… more

As a repeater guest, I really enjoy staying at Cleopatra Hotels, and I would definitely come back again. I also appreciate the complimentary upgrade to a Pool & Sea View room based on my repeater request—it was a very nice gesture. The reception team was friendly and helpful, and the animation team was amazing, especially Younis, who was always energetic, welcoming, and made our stay much more enjoyable. The food quality was good, although I think the buffet could offer more variety. Unfortunately, the Italian and seafood à la carte restaurants did not meet my expectations, especially compared to my previous experience at Cleopatra Sharm. I have a few suggestions that could make the guest experience even better. Guests should be informed about the dinner dress code before arrival through Booking or email, as I had to buy a T-shirt because I wasn’t aware of it. The service quality could also be improved with more staff training. Dinner ending at 9:30 PM and closing all swimming pools at 6:30 PM felt a bit early. Finally, there were not enough sun loungers around the pools. Even at around 11:00 AM, it was difficult to find an available one, and simply being told there were no more available was frustrating. Overall, I had a very enjoyable stay and truly like this hotel. I hope these comments help make an already great resort even better. Thank you, and see you again!

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“Relaxing vacation at Cleopatra Luxury Resort”

Even that we had to change the room, the room provided was above our expectations. Beautiful view to the pool and sea, quiet, clean and well equipped. We enjoyed our stay here. Thank you!