Description
Facilities: This resort was renovated in 2025. 552 rooms, including 8 junior suites, 11 suites and 490 double rooms, are available to guests in a 3-storey main building and 8 auxiliary buildings. At the air-conditioned resort, guests are welcomed in the lobby with -hour reception desk and a -hour check-in/check-out service. Guests receive a welcome drink upon arrival. Amenities available at the c… more
Meals: Various dining options are available, including a café and a lobby bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. All-inclusive is offered as a catering option. A continental breakfast buffet (also for early birds and late risers) guarantees a great start to the day.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dartboard
- Disco / DJ
- Entertainment
- Entertainment for adults
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Barbecue
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Heated pool
- Iron
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Picnic area
- Pool games
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shared pool
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childproof doors
- Children´s entertainment
- Cot
- Game area
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Outdoor pool
- Bars
- Bar
- Beach bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Vending machines
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Diving
- Padel tennis
- Snorkelling
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 4767 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Hurghada
Showing 5 featured reviews out of 4767 TripAdvisor reviews
M
Merna S
09/08/2026
“Exceptional Service and a Wonderful Stay”
Everything was absolutely perfect! The staff were incredibly kind, friendly, and helpful. They always provided everything with genuine care and made us feel very welcome. The service was excellent, the hotel was very clean, and the overall treatment was professional and classy. We truly enjoyed our… more
T
tazmaniak1980
Sthlm
03/08/2026
“Excellent stay for me and my son”
Great snorkeling for my 10 year old son in the shallow lagoon. Also good snorkeling outside lagoon (deep water) on nonwindy days. Life vest can be borrowed for free. Food is good, sometimes there is fresh mango buffe, very tasty. I liked the moroccan dishes, indian dishes and the roasted/grilled/co… more
G
George L
Hurghada, Egypt
02/08/2026
“Wonderful Pickalbatros Citadel Resort, Amazing Staff, Unforgettable Memories”
I had a wonderful stay at Pickalbatros Citadel Resort Sahl Hasheesh with my family. Everything was excellent—from the beautiful location and stunning sea views to the comfortable rooms, delicious food, and outstanding service. The entire staff was friendly, welcoming, and always ready to help. Rec… more
J
Jessy H
29/07/2026
“truly unforgettable experience, and I would definitely come back.”
One of the best hotels I’ve ever stayed at! The resort is huge, with several pools, easy beach access, and golf carts that make getting around very convenient. The food offered great variety, and the snacks were excellent. The Buddha Night Club served a very good lunch, while the Asian restaurant w… more
K
Khaled H
29/07/2026
“Excellent hotel”
Excellent hotel 😍 The animation team was amazing, friendly, and full of energy The entire staff was very helpful and always focused on making guests happy The beach, swimming pools, and rooms were all excellent We had a wonderful stay and would definitely come back
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 4 reviews
Service: 9
Cleanliness: 9
Room: 8
Facilities: 9
Location: 8
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 8
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