Royal Star Beach Resort

“Fantastic”

I really liked it but it is very warm with is nice and you can get a lot of color and good memories

“top”

we like this place it’s really nice and nice and we will come back for sure and animator its very good

“If you’re wondering whether you should book this hotel—just go for it!”

We stayed for a week and had a blast. The rooms are clean and lovely, the AC is ice-cold, and the staff are incredibly welcoming and courteous. You have two restaurants with a massive, delicious variety to choose from . The entertainment is top-notch, from nightly dancing and acrobatics to a super … more

We stayed for a week and had a blast. The rooms are clean and lovely, the AC is ice-cold, and the staff are incredibly welcoming and courteous. You have two restaurants with a massive, delicious variety to choose from . The entertainment is top-notch, from nightly dancing and acrobatics to a super fun foam party which was a blast. The resort grounds are beautifully maintained with stunning views. It features three great pools (including a 16+ relaxation pool and a huge Olympic pool) and theres also a fun kids' club. The only minor downside is the "aqua park," which only has 3 or 4 slides. Also, note that while the all-inclusive plan covers almost everything, a couple of the bars cost extra. Highly recommended!

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“Decent Stay but would not return”

We booked this holiday as a family of three (two adults and one 15‑year‑old), flying with EasyJet. Flights were exactly as expected — no issues there — and check‑in at the hotel was smooth despite arriving late. Staff offered food, which was appreciated, even if the selection wasn’t great. Rooms &… more

We booked this holiday as a family of three (two adults and one 15‑year‑old), flying with EasyJet. Flights were exactly as expected — no issues there — and check‑in at the hotel was smooth despite arriving late. Staff offered food, which was appreciated, even if the selection wasn’t great. Rooms & Cleanliness The room itself was spacious and clean, with bunk beds. Storage is limited — a family of four would struggle — so bring hangers. The shower was excellent and cleaners came daily, but the cleaning standards were inconsistent. One day we left a generous tip and the room was immaculate with towel art. The next day, when we only had 100 Egyptian pounds left, the room was noticeably less cared for and we weren’t even given enough towels. It felt ungrateful and transactional. Food & Drink The main buffet was hit‑or‑miss. You often had to queue for the nicer items like grilled chicken, pizza, or pasta. Burger Buzz, the à la carte option, was genuinely great — the best food we had all week. Bars Bar staffing is poor. The pool bar frequently had one person serving, leading to long waits and slow service. Entertainment & Activities Entertainment was disappointing. Some of the live singers were genuinely hard to listen to — and that’s coming from someone whose husband says she sounds like a strangled cat. The amphitheatre was unbearably hot, with heat radiating off the stone seating. Pool tables must be booked well in advance and you have to pay. We tried multiple times to play crazy golf but they never had any clubs available, so we never managed it. Guest Mix & Atmosphere Around 90% of guests were from Berlin, as the hotel is part of a Berlin‑based chain. The remaining 10% were a mix of English, German, French, etc. In a full week, we saw maybe four English families. If you’re looking for a British‑friendly social atmosphere, this is not the hotel for you. Staff Interaction Staff were polite, but once they realised we were Scottish, they tended to leave us alone. The entertainment team spoke to other families with teens but never approached ours. The spa and dive‑centre teams were very attentive — but mainly because they were trying to secure sales. Spa The spa treatments themselves were fantastic — relaxing, professional, and worth doing. However, being directly asked for a “good tip” at the end of both massages completely undermined the experience. I normally return later to tip, but being asked outright is a firm no. Transport We used the hotel taxi service due to negative reviews about other options. It was very expensive — €40 for a trip to Senzo Mall — and extremely busy, so book ahead. Senzo Mall itself isn’t worth the money if you’re going for fakes; you’ll be disappointed. Overall We did manage to relax and enjoy parts of our stay, but the hotel falls short in several key areas: inconsistent cleaning, poor entertainment, understaffed bars, heavy sales pressure, and a guest mix that leaves British families feeling isolated.

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