Description
Facilities: Guests have a choice of 551 rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a cash machine. Wireless internet access (no extra charge) is provided in public areas. Everyday necessities can be purchased at the supermarket. Additional facilitie… more
Meals: Various dining options are available, including a café and a lobby bar. Guests can dine in a cosy atmosphere at the restaurant (non-smoking and à la carte). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include all-inclusive and all-inclusive special.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dartboard
- Disco / DJ
- Entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Lazy river pool
- Luggage storage
- Medical service
- Meeting room
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Shared pool
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Water slide
- Children
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Beach bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Kids buffet
- Menu for diabetics (on request)
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Diving
- Mini golf
- Snorkelling
- Table tennis
- Tennis court
- Water park
- Accessibility
- Entrance with ramp
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Excellent
Based on 5365 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 5365 TripAdvisor reviews
G
Ga123459
Northwich, United Kingdom
21/05/2026
“Perfection”
This is our third time to this complex. The first time was to Alma and the second and third were to Alpha. In the Italian restaurant (within Alma) Muhamed, Mina, Mahmoud and Hassan were amazing. Especially Muhamed and Mina. I cannot thank them enough for not only their great service, but also th… more
H
Harley D
15/05/2026
“Best Hotel in Hurghada”
Brilliant experience with all my friends! Great services and activities for night and day, but the Animation team is really what made this place shine. I woke up every morning excited. Couldn’t recommend enough :)
A
Aga W
15/05/2026
“May 26”
It was pleasure to spent time at Serenity Alma Heights. Hotel is not new some areas need refreshing. But food and all services are perfect. Room always clean. Animators team great
M
mariesummersx
Romford, United Kingdom
15/05/2026
“The most amazing holiday”
We had the most amazing stay at Serenity Alma Hotel in Hurghada. From the moment we arrived, every single member of staff went above and beyond to make us feel welcome and looked after. The service throughout our holiday was exceptional and truly made our experience unforgettable. A very special th… more
E
Ellie M
15/05/2026
“Serenity entertainment team- Julia, Mustafa, Aly, Sammy!”
Amazing time with amazing people. The service was incredible from start to finish and the staff couldn’t have been more accommodating. I do have to say the best part of the whole holiday was the entertainment team. They were always so full of energy and happy to be around. We made such good frien… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 13 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 8
Breakfast: 10
Lunch/Dinner: 9
Quality/Price: 9
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