Description
Facilities: Guests have a choice of 551 rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Guests receive a welcome drink upon arrival. Amenities include a cash machine. Wireless internet access (no extra charge) is provided in public areas. Everyday necessities can be purchased at the supermarket. Additional facilitie… more
Meals: Various dining options are available, including a café and a lobby bar. Guests can dine in a cosy atmosphere at the restaurant (non-smoking and à la carte). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include all-inclusive and all-inclusive special.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Dartboard
- Disco / DJ
- Entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Iron
- Lazy river pool
- Luggage storage
- Medical service
- Meeting room
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Shared pool
- Sun terrace
- Terrace
- Trouser press
- Wake-up call service
- Water slide
- Children
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Beach bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Kids buffet
- Menu for diabetics (on request)
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Diving
- Mini golf
- Snorkelling
- Table tennis
- Tennis court
- Water park
- Accessibility
- Entrance with ramp
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 5299 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 5299 TripAdvisor reviews
D
DayTrip31851556173
19/04/2026
“A place of serenity, fun and great service!”
We’ve just returned from an amazing 11 night stay at Serenity Alma Heights as a family of four (two adults and two children under 8), and we couldn’t be happier with our experience. I’ll admit, we were a bit hesitant about booking after reading some mixed reviews, but from the moment we arrived, al… more
A
AlisonD614
Burgas, Bulgaria
19/04/2026
“A true gem of a hotel!”
The most amazing hotel in Egypt- everything was top notch! Food, entertainment, staff- couldn't fault anything. Rooms and all common areas were very clean and well maintained. Wholeheartedly recommend
S
stefanekann
Ossett, United Kingdom
18/04/2026
“An Unforgettable Stay at Serenity Alma Heights!”
Everything was at the highest level! From the moment we arrived, we felt truly taken care of. The entire team works incredibly hard every single day to ensure that every guest’s needs are met with perfection and a smile. About the hotel: - It’s a fantastic spot right by the sea. The opportunity … more
M
mooresy3112
Dartmouth, United Kingdom
18/04/2026
“Serenity... Yes it was!”
We have had a really enjoyable week here at Serenity Alma Heights. The resort is great, there really is something for everyone. The kids are spoilt for choice with activities, as are the adults. The fact you can use the facilities at Serenity Alpha too is a massive selling point. The snorkeling … more
E
Emma R
19/04/2026
“Great family hotel, great service, lots of options from activities to a la carte restaurants”
We stayed for a week as a family of four and had a largely positive experience. The welcome was exceptional, we arrived around 10.30pm at night we were greeted with drinks and offered to eat before checking in. This was a very thoughtful touch that we truly appreciated. The Highlights: Activities… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 13 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 8
Breakfast: 10
Lunch/Dinner: 9
Quality/Price: 9
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