Hotel Cezanne

“Perfect”

A perfect getaway that is centrally located. 10 min from La Croisette beach, nearby to the train station and all restaurants. There is an excellent supermarket two mins away. Very clean and inviting and friendly hospitable staff!

“Cosy and clean”

I stayed at Cezanne for 4 nights in October 2023. The hotel's reception is very welcoming and the room is cosy and very clean. Bring your hair conditioner! There are needed facilities and items, including bathrobes as a little bonus. Breakfast is Euro20, a bit pricey (

“Small hotel very close to the city”

Hotel is small,clean,very good breakfast,comfortable bed,very close to the city center and to the beach /we hadC beach sunbeds included in the booking price/ even to the train station,only one negative is the noise from the highway and train.Carlos at the reception is super friendly!!!

“Disappointing hotel service. Excellent SPA service”

I booked a junior suite, I had initially discussed via email and over the phone the birthday celebration reason for our visit. I received in advance information about welcome drink and macarons in the room. Upon early arrival we were checked in (11 am) with access to the room at 3 pm. At 11 am I ... more

I booked a junior suite, I had initially discussed via email and over the phone the birthday celebration reason for our visit. I received in advance information about welcome drink and macarons in the room. Upon early arrival we were checked in (11 am) with access to the room at 3 pm. At 11 am I was told that the welcome drink is at 3 pm. Very disappointing to see that it was a jug of normal water with some lemons. In this warm weather we could have been offered this water at 11 am. It was standing on the bar all the time. This is poor customer service. In addition, there were no macarons in the room. I was told that they didn't have time to prepare properly the room! I also found that there was only one body lotion (for 2 people) and no conditioner. Upon request, the staff on the reception confusingly told me that they don't offer any. Following this, the bell boy said he'd run in the basement to look for some and shortly after he came with 2 conditioners. There was a Nespresso coffee machine in the room with no coffee. Only upon request on the following day, the reception gave me two capsules. After we departed I received a charge for 12 Euros. Upon departure I had confirmed at the reception that we didn't use anything from the mini bar, so I was surprise dot see this charge. Upon questioning, I was sent a bill (without a word in the email - no Hello, Mme, or anything) showing charge for candies from the Mini bar. As there were no candies at all upon our arrival, it made me think that when they said they didn't have time to prepare the room, they might have not replenished the mini bar, so I was not even aware that there were supposed to be any candies. I contested this charge by email and received no response. The day I after I called the hotel and I was told that I would be reimbursed. I have not received any reimbursement yet, so I wrote another email asking for a written confirmation of our conversation. No reply yet. I am still running after this hotel for this unfair charge. The birthday celebration was tarnished by this poor customer service of the hotel. The SPA was EXCELLENT! Extremely professional and knowledgeable staff. They knew their business and made us feel great! Huge Thank You to the SPA Ladies! You are the best!

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