Castel Victoria

“Excellent base for a golf trip for 16 people”

Comfortable rooms, pleasant breakfast room and bar and only a short walk away from all of the bars, cafes and restaurants of central Le Touquet with plenty of parking spaces around the hotel.

“Such a shame the hotel has so much potential!!”

It’s such a shame—this hotel has so much potential, especially with its charming indoor bar, pleasant courtyard, and a lovely terrace bar that could be a real highlight in good weather. Unfortunately, the experience fell flat due to poor service and lack of basic amenities. Throughout our stay, th… more

It’s such a shame—this hotel has so much potential, especially with its charming indoor bar, pleasant courtyard, and a lovely terrace bar that could be a real highlight in good weather. Unfortunately, the experience fell flat due to poor service and lack of basic amenities. Throughout our stay, there appeared to be only one staff member working, which left the place feeling severely understaffed. To make matters worse, they had run out of beer. The weather was absolutely beautiful, and we were really looking forward to enjoying a few drinks outside. But sadly, there was no staff manning the terrace bar, and again, no beer available—a huge missed opportunity. The rooms themselves were okay—on the smaller side, but they served their purpose for a short stay. Clean and functional, though nothing particularly special. On the plus side, the hotel is just a five-minute walk from the town center, yet far enough away to make parking easier, which was a definite convenience. With some investment in staffing and better management of the bar areas, this place could be a real gem. As it stands, it was a frustratingly underwhelming experience.

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“Unused potential”

The location was perfect, the decor was quirky. The hotel has a lot of potential to be excellent. Attention to detail is lacking and rooms are not equipped as they could be but with some more thought and a different attitude from staff, this hotel could be outstanding. Unfortunately, staff were a… more

The location was perfect, the decor was quirky. The hotel has a lot of potential to be excellent. Attention to detail is lacking and rooms are not equipped as they could be but with some more thought and a different attitude from staff, this hotel could be outstanding. Unfortunately, staff were abrupt and not overly friendly, we were not told about additonal partking charges and then billed for this. When we questioned it the member of staff was rude and refused to accept any responsibility. Breakfast was average, they ran out of bread and croissants on the first day (an hour before it finished) and could only bring additonal sliced packaged bread, not fresh. The milk was UHT, not fresh and the scambled egg was inedible. The hotel itself was good in that it was intersting and quirky and in an excellent position. Our room was basic with toilet, shower and sink being in the room and sectioned off by just a curtain which was a new experience for us! The bed was comfortable and it all appeared to be clean. The room was cleaned on our full day there which we were unaware of until afterwards. The door was left open leaving our belongings at risk. I would not return to the hotel in its current form being run as is it now but I would book again in an instant if the owners made necessary changes. The price was unreasonable for the facilities and the approach of the staff.

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