NEMA Design Hotel & Spa

“Excellent stay”

We booked the hotel based on how it looked in the pictures and it did not disappoint. The staff were super friendly and couldn’t do enough for us. The food was delicious and the rooms were super clean. Looking forward to returning soon

“A superb venue for a quiet break.”

Plenty of communication before arrival, including arrangement of transfer and pre-registration. All very friendly and professional. On arrival, first impression is of high quality, modern architecture. Throughout our stay it was kept spotlessly clean by the hardworking staff. Our room, with p… more

Plenty of communication before arrival, including arrangement of transfer and pre-registration. All very friendly and professional. On arrival, first impression is of high quality, modern architecture. Throughout our stay it was kept spotlessly clean by the hardworking staff. Our room, with private plunge pool, was a little small and the lighting is very dark. But it had everything needed and, again, was kept so clean by the housekeeping staff. The main pool area is large with high quality beds and plenty of staff on hand to meet any needs. Shout out to little Katerina who was so attentive; she missed nothing. Both breakfast and the themed dinners were consistently high quality with many options. The mexican themed night was the weakest in a strong field (where was the promised guacamole?). Small criticism about the upselling at dinner. At breakfast there is still and sparkling water to help yourself to. At dinner, you have to buy bottled water. And the wines are expensive, starting at about EU35 a bottle. It would be nice to see more affordable (house) options, especially as there are plenty of modestly priced quality options available in the local shops. The infastructure of the hotel is excellent, but the staff make the difference. Consistently friendly and professional ... a testament to the recruitment and training that must be going on in the background. As well as Katerina, I'd also pick out the young Dutch intern (so sorry I didn't get her name) as being an ambassador for the hotel. Would we go back? We intend to, in the spring ...

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“A gem of a hotel which offers a relaxing adult only experience and great customer service”

A gem of a hotel which offers a relaxing adults only experience. The staff are welcoming from arrival offering a welcome drink at check-in with no hard sell on extras which you can get with other hotels less focussed on customer service. NEMA is a modern designer hotel with manicured gardens alth… more

A gem of a hotel which offers a relaxing adults only experience. The staff are welcoming from arrival offering a welcome drink at check-in with no hard sell on extras which you can get with other hotels less focussed on customer service. NEMA is a modern designer hotel with manicured gardens although some rooms are on the small side and I would recommend a larger room selection when bookings (comfort type or higher). The poolside can get busy but the hotel has its own area of beach across the road from the hotel with free sun beds and umbrellas. The gym is well equipped but on the small side and a spa offering a range of treatments is available although we didn’t try these services. Breakfast is extensive offering a range of healthy and traditional options although the coffee could be better. From 11am daily, a waited poolside service is available until 6pm and room service is also available. The evening meal is buffet style although we didn’t include this in our booking so can’t comment. We however, dine at Rizes restaurant which is part of the hotel and is open to non-residents offering sophisticated quality European cuisine which would not be out of place in any cosmopolitan city. There is an extensive drinks menu available from 11am. The team at NEMA, from cleaning staff, gardeners to waiters and management are really focussed on a quality experience and delivering great customer service. For example, when we reported an issue with our room on arrival, it was swiftly resolved with no fuss. We would certainly consider a return to this or another NEMA hotel based on our visit.

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“Unforgettable experience in amazing hotel.”

Great location in quiet village just near the sea, plenty of small villages around and 25min drive from Hersonissos. Amazing atmosphere in the hotel, tranquility all around. Rooms are not big but got everything you need, a little bit too dark. We were lucky to get room with huge balcony and even fi… more

Great location in quiet village just near the sea, plenty of small villages around and 25min drive from Hersonissos. Amazing atmosphere in the hotel, tranquility all around. Rooms are not big but got everything you need, a little bit too dark. We were lucky to get room with huge balcony and even fireplace in the middle. Hotel feels very expensive with quality materials used everywhere, cleaners are doing amazing job to keep even concrete around hotel spotless. Staff is extremely friendly and caring, we felt very valued from the first moment we entered hotel until the last moment when we got help loading our luggage in the car, absolutely exceptional service. Breakfast buffet was outstanding, fresh juice and coffee was exactly what we needed every morning, big variety of food from traditional Greek to classic European. Cocktails were really nice at the bar too. Overall we were extremely pleased with absolutely everything in this hotel.

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