Aquila Atlantis Hotel

“This is a great hotel!”

This is a great hotel! Clean rooms, free bottled water, good variety for the free breakfast, centrally located for easy walking everywhere. Staff are very nice and helpful when I ask questions and make special requests. These are the softest, most wonderful bed pillows. And the best shower - a st... more

This is a great hotel! Clean rooms, free bottled water, good variety for the free breakfast, centrally located for easy walking everywhere. Staff are very nice and helpful when I ask questions and make special requests. These are the softest, most wonderful bed pillows. And the best shower - a steady stream of hot water. And a grab bar.

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“Aquila Atlantis”

A nice hotel with a great location. The Lion square and the old town area, the Venetian port, and the Kooles castle are all within a short walking distance. Within a short distance are lots of shopping opportunities too. The room was ok but definitely a bit cramped. The tea / coffee station in... more

A nice hotel with a great location. The Lion square and the old town area, the Venetian port, and the Kooles castle are all within a short walking distance. Within a short distance are lots of shopping opportunities too. The room was ok but definitely a bit cramped. The tea / coffee station in the room was in a shelf that was too high to reach comfortably. But these negative aspects of the hotel room were more than adequately made up by the great service offered by the hotel. We tried the dinner buffet and it was delicious.

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“Great hotel although it’s a bit too unoccupied in winter and therefore more suited for tourist season.”

It’s a great hotel and definitely worth the 5*. We arrived late December for Christmas and new year but there were not many guests. Especially in the evening the restaurant was almost empty as well as the bar. Understandable because the center has a lot of restaurants but we booked half board and... more

It’s a great hotel and definitely worth the 5*. We arrived late December for Christmas and new year but there were not many guests. Especially in the evening the restaurant was almost empty as well as the bar. Understandable because the center has a lot of restaurants but we booked half board and it was very good. Great breakfast buffet with everything you can think of. For elaboration contact me. The dinner was served in the same restaurant which seems small to the amount of rooms they have but as said we were almost alone. Nevertheless everything is delicious and the portions are very big. Beverages are pricey but you are in a great hotel so don’t expect cheap. Personnel is great and friendly all over the day. Nothing is too much. Especially Maria and her elderly male colleague whose name I didn’t get; we had the pleasure to get acquainted the first week with them and we constantly got serviced by. And although we almost never saw the chef he deserves compliments also for his dishes in the morning and evening. Room cleaning was every day thoroughly and we got often new bedding and towels if we wanted to. We spent two weeks here what is a little long as Heraklion is nice and lots of shops etc but not for such a long time. While all tourist villages were closed down the city was extremely busy. Every cafe or terrace was occupied to the fullest until January 3rd. Seems that locals are not only there but also people from Athens come over for Christmas and New Year. Because we know people over here we came in December but summers will be better although the weather was still very good compared with The Netherlands. I can certainly recommend this hotel to anybody including families and we have been in many around the villages etc. Certainly keep this hotel in mind when coming to Crete. Everything is just around the corner including the port, the center, restaurants and supermarkets. Only minor thing is that dinner is served in a hurry. If you have completed one course the other is there in a few minutes and you can’t let it go cold. We told them to wait a bit but a few minutes later it is asked again; probably their way of serving. And I think that most of the time during the year everything is buffet and now it was a la carte. Just a little tip for the hotel ; doesn’t influence my rating.

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“Excellent hotel with a challenge to visit”

Driving to this hotel was always going to be a challenge for anyone used to wide streets, sensible parking practices and road rules, but even losing the satnav signal a few times due to the narrow streets and tall buildings we were able to reach our destination. Check in took a while and parking ... more

Driving to this hotel was always going to be a challenge for anyone used to wide streets, sensible parking practices and road rules, but even losing the satnav signal a few times due to the narrow streets and tall buildings we were able to reach our destination. Check in took a while and parking was off-site not far away, but once in our room everything was great We found the room comfortable well appointed and the view to the sea and the airport in the distance was very good. The restaurant and room service food offerings were also very good. Check out also seemed take too long, but the overall impression left was of a great hotel but the experience could have been just that little bit better.

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