Description
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), wedding services, and a banquet hall.. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Heraklion? This hotel has 70 square fe… more
When you stay at Castello City Hotel in Heraklion, you'll be in the historical district, a 3-minute drive from Heraklion Port and 6 minutes from Palace of Knossos. This family-friendly hotel is 0.2 mi (0.3 km) from Venetian Walls and 0.3 mi (0.5 km) from Hania Gate.. Distances are displayed to the nearest 0.1 mile and kilometer. Venetian Walls - 0.1 km / 0.1 mi St. Minas Cathedral - 0.7 km / 0.4 mi Agia Ekaterini Church - 0.7 km / 0.4 mi Panayia Akrotiriani - 0.8 km / 0.5 mi Natural History Museum of Crete - 0.8 km / 0.5 mi Martinego Bastion - 0.8 km / 0.5 mi Heraklion Museum of Religious Art - 0.9 km / 0.5 mi Nikos Kazantzakis Grave - 1 km / 0.6 mi Italian Archaeological School - 1 km / 0.7 mi Historical Museum of Crete - 1.1 km / 0.7 mi Hania Gate - 1.1 km / 0.7 mi Kapetan Mihalis Korakas - 1.1 km / 0.7 mi Freedom National Stadium - 1.1 km / 0.7 mi Monastery of St. Peter and St. Paul - 1.1 km / 0.7 mi Morosini Fountain - 1.1 km / 0.7 mi The preferred airport for Castello City Hotel is Nikos Kazantzakis Airport (HER) - 9.8 km / 6.1 mi . Near Natural History Museum of Crete.
Enjoy Greek cuisine at The 5th floor, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Computer room
- Disco / DJ
- Entertainment
- TV lounge
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Doctor
- Fan
- Fax/photocopier
- Hair dryer
- Hairdresser / Barber
- Housekeeping
- Indoor pool
- Ironing equipment
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Cot
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Massages
- Spa
- Turkish bath
- Activities
- Golf course
- Accessibility
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 818 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 818 TripAdvisor reviews
D
Derek T
29/09/2025
“Breakfast at Castello City”
Good selection of fresh fruits and vegetables. Plenty of warm breakfast foods as well. Enjoyed the roasted peppers and spinach pie.
K
Kathy N
15/09/2025
“Come and See !!”
This hotel is Lovely and in the Perfect Location to visit Heraklion and the surrounding area!! All who work here are so kind and happy - helping to make a Wonderful Experience for the traveler!! But the restaurant on top of the hotel is Especially Beautiful and has a Fantastic View all around!! Wh… more
E
Escape20489267457
Porto, Portugal
29/11/2025
“A very pleasant stay”
A very pleasant stay. Spacious room. Very complete and varied breakfast. Dining room with a privileged view, with a very pleasant terrace. A special mention for Yiannis (restaurant), super friendly, attentive, professional and a good communicator. Friendly and helpful receptionists.
M
Mitch G
16/09/2025
“Hotel breakfast is a smart way to get adventuring sooner”
Convenient breakfast before heading out to adventure. Food is good with a variety of options. Best to go before 8 to enjoy more space.
D
DayTrip33044197784
Calgary, Canada
16/09/2025
“Delicious Variety & Stunning Views”
The breakfast buffet at our hotel in Greece was fantastic! So many choices, from fresh fruit and pastries to hot dishes that kept us coming back for seconds. The best part was enjoying it all with an incredible view from the fifth floor. A perfect way to start the day!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
7
Very good
Based on 8 reviews
Service: 9
Cleanliness: 7
Room: 6
Facilities: 7
Location: 7
Breakfast: 6
Lunch/Dinner: 6
Quality/Price: 7
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