Description
Facilities: The hotel was modernised in 2023. 136 rooms are available. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services and facilities include a baggage storage service, a car hire service, medical assistance, an alarm call service, a laundry service, a fax machine and a smoke alarm. Wireless internet acc… more
Meals: Catering is provided by an air-conditioned, non-smoking buffet restaurant. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. The menu also offers diet meals, gluten-free meals, vegetarian dishes, children's meals and lactose-free food.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dartboard
- Entertainment
- Entertainment for adults
- Live music
- Pool table
- Parking
- Nearby parking
- Outside parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Breakfast in bed
- Café
- Car rental
- Coffee machine
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Library
- Luggage storage
- Medical service
- Meeting room
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Beach bar
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Gym and SPA
- Massages
- Spa
- Activities
- Beach volleyball
- Diving
- Table tennis
- Accessibility
- Not wheelchair accessible
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 841 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 841 TripAdvisor reviews
T
Tour325816
Moreton-in-Marsh, United Kingdom
18/05/2026
“A fantastic place to holiday”
We are just back from an amazing week at Neptune beach, it was our 3rd visit the first being 20 years ago! The hotel is spotlessly clean and well maintained. We didn’t use the pool but it was well looked after. The room we had 302 was great an amazing sea view. Food was delicious and freshly cooked… more
T
T H
17/05/2026
“Amazing 2-hour resort party - Best DJ entertainment in Crete!”
During our stay at the resort, the highlight of our evenings was definitely the 2-hour hotel resident dj party was handling the entertainment, and the DJ was absolutely incredible! Even though it was a short 2-hour set, the music and the energy were top-notch. The DJ knew exactly how to read the … more
A
AntonioR6546
11/05/2026
“The Best Hotel Experience We’ve Ever Had”
Simply the best hotel experience we have ever had in Crete. From the moment we arrived until the day we left, every single staff member was incredibly kind, professional, welcoming, and always ready to help with a smile. The atmosphere of the hotel is amazing and made us feel completely relaxed du… more
J
Jazzjwkile
Columbia, South Carolina
20/02/2026
“Great beach”
Grest beach. Lots of wide open space. I lucked out in parking ( but it is Feb). There were families, solo, joggers, bike riders and dog walkers.
M
Marten B
Gillingham, United Kingdom
02/11/2025
“Terrific”
My wife and I stayed at Neptuno for a second consecutive year, always a risk it’s not the same- this year was wonderful. Arrived early in the morning - great reception with food and drink made available. Next day we needed to change our room - handled so well and without fuss. The beach is one of t… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 4 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 9
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 8
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