Robinson Ierapetra

“👍👍👍”

The club is located in a very quiet area with pebble beach. The club looks very new. They do much to be sustainable (no little shampoos, conditioner or other things that generate a lot of waste but one unique shampoo/shower gel). The rooms are very spacious an clean, the air con is totally silent … more

The club is located in a very quiet area with pebble beach. The club looks very new. They do much to be sustainable (no little shampoos, conditioner or other things that generate a lot of waste but one unique shampoo/shower gel). The rooms are very spacious an clean, the air con is totally silent and works perfectly. The mattress and pillows are super comfy. Special thanks to the kindness of housekeeper Anna!!!🥰 You have different pools, lots of sports activities for adults, teens and kids. No ‚towel reservation‘ of the lounge chairs which is awsome!! The restaurants have a big variety of food even gluten free vegetarian vegan. The wine that is served could be a bit better though. Overall a super experience, the staff is just incredibly friendly, helpful, talented, hardworking…even the managment is participating in the shows! Difficult to top!👍👍👍

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“See you next year”

Everything was great. Service always friendly, the food was very tasty and variable, we enjoyed the Meze Dinner at the Taverna, the room was always very clean, the shows were professional, Greek Night like the old times, top location, spa offer is excellent. We feel very regenerated after this vaca… more

Everything was great. Service always friendly, the food was very tasty and variable, we enjoyed the Meze Dinner at the Taverna, the room was always very clean, the shows were professional, Greek Night like the old times, top location, spa offer is excellent. We feel very regenerated after this vacation. We are coming again for sure.

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“Great Resort, Lots of Fun - Mixed Staff”

To start off with, the hotel itself is absolutely breath-taking. Everything is so modern, clean and well taken care of. From the moment you arrive, you are greeted friendly by staff and are made sure that everything is made to perfection. As we arrived fairly late, the restaurant was already closed… more

To start off with, the hotel itself is absolutely breath-taking. Everything is so modern, clean and well taken care of. From the moment you arrive, you are greeted friendly by staff and are made sure that everything is made to perfection. As we arrived fairly late, the restaurant was already closed, but they make sure to keep some food and drink available, so that you do not need to go sleep hungry. Furthermore, the facilities and the rooms are very clean, very accessible and sometimes requires a bit of a walk, but that is no problem because it is a beautiful resort, and there are also shuttle buggy's which circulate throughout the whole day, bringing you from one end of the resort to the other. However, the only reason why this review was not 5 stars, is unfortunately due to the lack of professionalism displayed from some members of staff, which starts with some smaller issues such as ignoring us at the bar, or not greeting back. Another issue was that we were reassured that if we wanted to have a later check-out, as our flight was later in the day, it would not be a problem - for a small fee, which is fine, but after asking about this later in our stay, it was impossible to do so, where we had to stay at the reception area, waiting for a few hours, which made the end of a wonderful stay quite poor. I still have to point out that some members of staff go above and beyond, especially in the F&B department, and also in the entertainment department, however this was mostly not the standard which was expected, especially after it being my 3rd time here. Overall, I can definitely recommend this hotel, especially the ocean-view rooms, but do not pack too many hats, because they will probably fly away due to a lot of wind in the later times of the year.

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