Grand Hotel Holiday Resort

“Amazing Family Holiday ”

Absolutely superb hotel, high standard of drinks, great facilities, brilliant A.I. service and restaurants. Lovely visit to both al a cartes that is included in the all inclusive. The pool bar up the top is brilliant, burgers and pizza cooked to order, really friendly staff also. The staff are... more

Absolutely superb hotel, high standard of drinks, great facilities, brilliant A.I. service and restaurants. Lovely visit to both al a cartes that is included in the all inclusive. The pool bar up the top is brilliant, burgers and pizza cooked to order, really friendly staff also. The staff are superb, so friendly and kind. The shuttle to the beach is fantastic if it gets really hot, but it is a lovely walk also. Stalis has lots of lovely restaurants also.

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“Great place to relax and revitalize yourself!”

Beautiful location, many swimming options at the hotel with beach at walkable distance. The resort has both quieter spots as well as activities for children. Meals cater for various needs including vegetarian. Eating both on terrace or inside possible. Very friendly staff. I booked myself a well... more

Beautiful location, many swimming options at the hotel with beach at walkable distance. The resort has both quieter spots as well as activities for children. Meals cater for various needs including vegetarian. Eating both on terrace or inside possible. Very friendly staff. I booked myself a wellness treatment, both facial as well as body massage and it was fabulous. Very professional! Good starting point for all kinds of sightseeing trips, car hire available at hotel for good prices.

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“A great stay catching some winter sun”

Spent a week at the Grand Hotel & Resort. We arrived very late on the Saturday night and they had a small buffet to have some food which after a long journey was a really nice touch. After food we then got a lift up to our accommodation. We were in the 1500s up a large hill. Daily transfers were ... more

Spent a week at the Grand Hotel & Resort. We arrived very late on the Saturday night and they had a small buffet to have some food which after a long journey was a really nice touch. After food we then got a lift up to our accommodation. We were in the 1500s up a large hill. Daily transfers were always available to get up the hill when needed, the drivers were also really friendly. Accomodation wise it was always clean, good shower and comfy beds with a maid that made up the room daily if you choose. Great views of the sea and mountains! We were half board, so we had the breakfast buffet and dinner buffet daily. Overall there was a wide variety of food available where this was changed on a daily basis. There was always something to eat that you would like. The food I found was always hot, you just needed to pay for your drinks on your room tab which was fine (via a wristband). The service was great, special shout to George always attentive and making sure you were ok. The resort complex there was plenty, there was the big slides which were awesome. A main pool we just used the once, lots of entertainment was happening throughout the day. There was a quiet pool which we didnt use and a fun pool which we used daily. The fun pool was up by our accomodation so was good for us, there was a couple of slides (one unfortunately closed off for repair). The pool was also quiet, with lovely views of the sea and mountains it was great. The fun pool had a snack bar which we used daily, it was the usual burgers, chips, kebabs. We did get abit bored of this, it would be nice if they had any wraps, sandwiches etc but otherwise all good. The service from the gentleman there was always great daily and also allowed us to store our daughters medicine in the fridge on departure day. My wife offered a Spa treatment of 75 mins for body massage and facial with 15 mins in the jacuzzi at the Wellness centre this was at a cost of 100 euros which we thought was good. Overall she was happy and myself and daughter got to use the indoor pool and jacuzzi which was a nice touch aswell. Unfortunately when we were away my daughter had an ear infection, there was a doctor available daily between 11-1130am. To get diagnosis etc was at a cost of 100 Euros, we were due to fly the next day so had no choice really. Once prescribed medicines I took a walk to the pharmacy in Stalis. This wasn't overally expensive I'd say about 7 Euros per medicine. Entertainment wise we attended the kids Mini Disco daily in the evening at the theatre this was often lead by the entertainers. Following this was saw a Mama Mia show, Greek Dancing, Magician and a quiz. All good fun, lots of laughs and special shout to Luca who was very funny and entertaining each night. The team behind him were also great aswell! This was one of those holidays where we were quite happy being by the pool and relaxing. We did wonder in to Stalis which was about 20 mins walk away, we spoke to someone at the beach for 7 Euros you could have two sunbeds and drinks service etc, we didn't bother venturing back as the beach was quite small and crowded. Stalis also felt a little tacky so wasn't overly fussed to go back, but others may think differently. Finally our daughter had a teddy that was on the bed and this has disappeared when we got back as it was mixed up with the bed covers. We spoke to Reception and a couple of days later they managed to recover it, it definitely had a good wash. This was really great service from the hotel to get this back for us. On check out we couldn't extend our room as we had a late flight so shower rooms were available 2 in total. After using them it did feel like abit of a sauna, the shower was also cold one minute and hot the next and abit chaotic with other people needing the rooms. Overall this place had absolutely everything, we went in October so things had got quiet rather than peak summer. If I'm honest I don't think we would stay here peak summer as I think it'd be crazy busy the scale is just massive. We had a really nice holiday and made lots of nice memories!

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“The Kids. loved it and I got a good rest.”

I have just returned from Crete and have absolutely no hesitation in recommending this resort. The weather in October was perfect apart from two hours of rain on our first morning. Within an hour of being at the pool my 13 year old girl and 12 year old boy had met another family from Scotland wh... more

I have just returned from Crete and have absolutely no hesitation in recommending this resort. The weather in October was perfect apart from two hours of rain on our first morning. Within an hour of being at the pool my 13 year old girl and 12 year old boy had met another family from Scotland which meant that they spent a lot of their time with kids their same age which minimised the amount of time that they needed anything from me. By the end of the week there were eight kids enjoying what I can only describe as the holiday of a lifetime for them. They made some really good friendships, which social media platforms will allow them to stay in touch. The two slides at the fun pool were pretty poor with one of them closed and the other sticky when sliding down and as such meant that it was more or less avoided by the kids although I used it regularly for relaxing and catching the sun. The main water park was great. The six slides were all usable and they were just the right height as the walk up the slope was neither too far nor too steep, which allowed hours of fun without experiencing the dread of the walking to the top. My two children are very fussy eaters and they both found the selection in the restaurant more than adequate and neither of them ever complained about what they were eating. I would give a special mention to the life guards at the water park as they used a good balance of common sense and tolerance to ensure that the young people had a good time without endangering themselves or others. The only negative that I could mention in the week long stay was that the entertainment could at times prove a little bit on the adult side which I found inappropriate for a venue that was basically for children. I would hope that the management would address this for future seasons. Overall, the staff were friendly and helpful, the room was cleaned daily, the food was good and the pools were clean and the water park was safe. I am already thinking of booking the same resort for next scool break in October.

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