Description
Facilities: The resort was modernised in 2021. 500 rooms, including 88 suites and 312 double rooms, are available to guests. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a currency exchange service and a drinks machine ensure a comfortable stay. Wireless internet acc… more
Meals: Dining facilities include a dining room, a breakfast room, a bar and a lobby bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include all-inclusive and all-inclusive special.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Consoles and video games
- Dartboard
- Entertainment
- Games room
- Karaoke
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Chapel
- Church
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Postal service
- Private pool
- Public bathroom
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Tile / marble flooring
- Wake-up call service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' board games
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Sun loungers
- Bars
- Bar
- Beach bar
- Cocktail lounge
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Golf course
- Padel tennis
- Snorkelling
- Surfing
- Table tennis
- Tennis court
- Water park
- Accessibility
- Wheelchair-accessible lobby
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 4438 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Malia
Showing 5 featured reviews out of 4438 TripAdvisor reviews
J
Jennalise B
21/06/2026
“Beautiful hotel & perfect for kids”
Loved our holiday here and will definitely be booking to come back next year. Perfect family hotel that is suitable for children all ages while also being luxury for the adults. We have a 9 month old and 4 year old and it was perfect for them both. Staff super friendly, lots to do and with it bei… more
4
460kerrieh
17/06/2026
“Best holiday so far”
Best hotel I have ever stayed in staff so friendly and food and drinks amazing 🤍
C
Carol C
17/06/2026
“June 2-16th”
Went to this amazing hotel last year and have just returned and, in my opinion it hasn't changed infact I feel its even better. The staff are so helpful, polite and cant do enough for you . The customer care team go over and above to make sure everything is ok. The food is incredible and the pools… more
V
vexxato
Cluj-Napoca, Romania
16/06/2026
“Our first vacation in Crete, but definitely not our last.”
We will certainly return to this hotel, and I highly recommend it to everyone. I would like to thank all the staff for their kindness, professionalism, and outstanding service. I would especially like to mention the main restaurant, Artemis, where we had dinner almost every evening. A special tha… more
H
HangingT123
Cockermouth, United Kingdom
15/06/2026
“Unbelievable hotel and the best holiday!”
Honestly the best hotel I’ve ever been to! The food was great and the service is unmatched! I would recommend to anybody!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 1 reviews
Service: 10
Cleanliness: 4
Room: 9
Facilities: 10
Location: 9
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 8
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