Asterion Suites & Spa - Designed For Adults By Louis Hotels

“Perfect for a relaxing switch-off break, but not the liveliest place in Greece”

TLDR; Perfect for a switch-off relaxing break and to be taken care of by excellent staff. Nothing much going on around the hotel itself and beach isn’t the best in Greece (not the hotels fault). Clean, customer service is 10/10, food and drink all excellent. Some of the best we’ve had at AI’s previ… more

TLDR; Perfect for a switch-off relaxing break and to be taken care of by excellent staff. Nothing much going on around the hotel itself and beach isn’t the best in Greece (not the hotels fault). Clean, customer service is 10/10, food and drink all excellent. Some of the best we’ve had at AI’s previously. Cocktails and drink selection all top-notch too. Hotel aesthetic has a luxury feel and sunbeds all very comfy. Lots to choose from! Staff are all superb. Honestly can’t do enough for you. They were mortified I swept off my own messy crumbs off the table as that was their job. Special thanks to Roza and Maria for breakfast and lunch, Joshua, Jake, and Red for serving drinks all day with a smile, Toni and George for making the drinks day and night and Michalis for his flexibility on checkout giving us everything we needed for a late pick-up. Cleaning staff and groundskeepers are unsung heroes too. We loved the “Chocolate Lady” who delivered water and chocolate to our door every evening. Tipping is probably advisable early on as the staff have their favourites, but service is still great without. Personal preference! Lots of returning guests which is a good sign! The standard room was probably the best we’ve stayed in, in Greece. We requested a room on a higher floor 2 days before arrival and this was accommodated but might be trickier if at capacity (we read the ground floor rooms were a little dark!) but (we think) we ended up with a double upgrade and a partial sea view which was a huge bonus. Chania is accessible via bus for €2.50 each way and well worth a day out. We did a local winery tour at Karavitakis (€15-€25 each) but were ripped off by taxis being tourists €25-€30 each way for 15 min drive. Caters for all ages, mainly couples, and definitely fit for people looking to fully unwind. Not a place for a lively atmosphere (or much to do within walking distance) so be prepared to make your own fun and games. Only bits of feedback would be: The app didn’t work for 2 days on arrival which meant a lot of information about the hotel was missing until it did. At check-in, we weren’t told about this, and only what time breakfast was served. Had to ask around the next day. Staff didn’t seem to know the app wasn’t working either until we told them why we kept going to the bar. The layout could do with some changes: The à la carte restaurant is excellent but doesn’t feel that exclusive. Some of the dishes are served at lunch and in the buffet. Traditional Greek dishes were much better than western dishes like steak (no surprises there though). Entertainment also happens directly opposite the restaurant where it might be better placed near the bar to attract more people. The evenings are quiet. Hotel was only 50% capacity but we were often the only two people drinking around the bar 10pm after dinner. The indoor bar is rarely used and the lobby area isn’t that inviting for a drink. It could do with softer lighting, a different layout, and some entertainment. The outdoor bar is nice but comfy chairs are few and far between. At full capacity, I don’t know where everyone would sit. Lunch is à la carte which is great but we felt it was missing a snack bar if you didn’t want a sit down meal or fancied something like an ice cream in the afternoon.

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“Was fantastic, now fabulous!”

We returned to the Asterion Suite and Spa Hotel after a fantastic 14 night stay in 2024. This year we stayed for 13 nights following 3 nights in Old Chania Town. On arrival we were received by many old faces from earlier visit. It really felt we had returned 'home!'. Same room 302 allocated with s… more

We returned to the Asterion Suite and Spa Hotel after a fantastic 14 night stay in 2024. This year we stayed for 13 nights following 3 nights in Old Chania Town. On arrival we were received by many old faces from earlier visit. It really felt we had returned 'home!'. Same room 302 allocated with sea view and across the pool area. Comfy, clean and well furnished. Little in the way of change around the hotel. Main improvement of note - old wooden sunbeds have been changed to modern memory foam beds as now used in other Louis Hotels. Indoor gym as I recall was a little outdated. Now full range of modern equipment. Main obvious changes to the main buffet and 35° a l'a Carte menus and food options. Head Chef Antonis has clearly spent a lot of time over the closed season developing the new menus. Stunning is the best description and included in the AI package. All the staff are totally customer satisfaction minded. This year a large proportion of Phillipino workers have been employed. Very friendly, hardworking and courteous are of note. Local remaining staff compliment are superb. All really can be summed up easily. Previous fantastic visit has become at new fabulous level. We will be returning for sure.

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“If I could give it 6 ****** I would”

We arrived last week and was greeted by a porter with 2 bottles of water. We checked in and had a lovely welcome drink. We went to our room and wow. Before we booked the hotel I emailed the hotel as my husband has mobility issues and it was also for our wedding anniversary. Yannis was amazing answ… more

We arrived last week and was greeted by a porter with 2 bottles of water. We checked in and had a lovely welcome drink. We went to our room and wow. Before we booked the hotel I emailed the hotel as my husband has mobility issues and it was also for our wedding anniversary. Yannis was amazing answering all my questions. On our wedding anniversary we had a bottle of wine and a cake. Lovely gesture. The food …… well we are well travelled all over the world and I have to say for Greece it’s the best food we have ever had. All fresh and lunch individually cooked. The evening buffet was exceptional and the a la carte outstanding. All branded drinks and the full cocktail list is included in the AI. I would give this hotel one of my top 5 in the world. Katarina in guest relations was exceptional as was the A carte manager and Goran in the buffet restaurant.We didn’t use the spa but it looked nice. All the staff couldn’t do enough for you and it was genuine. This hotel is truly wonderful and we will be back.Thank you so much Asterion hotel and all your wonderful staff. We leave on Thursday but we will be back without doubt

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“Superb hotel”

The hotel is exceptional. It is spacious, relaxing and spotlessly clean. The food is delicious - in particular the breakfasts are outstanding. The hot food is cooked in small batches as required so the fried eggs, fried tomatoes etc are all hot and freshly cooked. The live entertainment at dinne… more

The hotel is exceptional. It is spacious, relaxing and spotlessly clean. The food is delicious - in particular the breakfasts are outstanding. The hot food is cooked in small batches as required so the fried eggs, fried tomatoes etc are all hot and freshly cooked. The live entertainment at dinner was excellent. Service is exceptional from all staff members. The General Manager, George, and the restaurant manager, Manolis, are gifted at ensuring each guest feels personally welcomed in the hotel. Although the hotel is fairly large, you really do receive a small, family-run hotel welcome. We stayed in a room with a private pool and were delighted with how sizeable both suite and pool were. It was very pleasant and relaxing. The hotel really exudes the Greek ethos of hospitality, generosity and warmth of welcome to guests. We can’t recommend the hotel highly enough.

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