Avra Imperial Hotel

“Circus show made my day”

I had a great time. My favorite part of the hotel was the Circus performance they had scheduled. 🎪 I believe the clown’s name was Fred. 🤡 He was great! He had an incredible show where he walked on a rope, did acrobatics, really engaged with the audience, and juggled fire 🔥 on a tall unicycle. What … more

I had a great time. My favorite part of the hotel was the Circus performance they had scheduled. 🎪 I believe the clown’s name was Fred. 🤡 He was great! He had an incredible show where he walked on a rope, did acrobatics, really engaged with the audience, and juggled fire 🔥 on a tall unicycle. What a treat! I didn’t realize that entertainment was part of the package at Avra, so I was pleasantly surprised.😊

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“Perfect!!”

Absolutely amazing from start to finish! What an amazing hotel of such quality and ALL the staff are so friendly and helpful. Our holiday to celebrate my birthday got off to a great start when we checked in - we had booked the junior suite with private pool but upon check in we were told we had bee… more

Absolutely amazing from start to finish! What an amazing hotel of such quality and ALL the staff are so friendly and helpful. Our holiday to celebrate my birthday got off to a great start when we checked in - we had booked the junior suite with private pool but upon check in we were told we had been upgraded to the executive suite with private pool which was absolutely amazing! The room was beautiful with a separate living area and a jacuzzi bath in the open plan bedroom/shower room part of the room. The private pool was very spacious and the terrace with sofa, sun beds and table and chairs was very private and had the sun all day! You can even order room service meals (the menu is on the app) which was so perfect in the evening having a private romantic meal by the pool! The gym is well equipped for cardio and strength training and is 24/7. The food was always delicious and of a high standard and all the pools are amazing. There is a shop in the hotel which has food, drinks, books, sun cream, toys etc. And a couple of different shops outside the hotel. What a beautiful place! We had the most amazing time, thank you so much!

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“4* service within high-potential 5* hotel facilities”

This was our first stay at Avra Imperial Hotel, travelling as a couple for a week, and overall we had a very relaxing and enjoyable holiday. The atmosphere throughout the resort was calm, friendly and welcoming, making it a great place to unwind. The hotel is well-maintained, with beautiful facilit… more

This was our first stay at Avra Imperial Hotel, travelling as a couple for a week, and overall we had a very relaxing and enjoyable holiday. The atmosphere throughout the resort was calm, friendly and welcoming, making it a great place to unwind. The hotel is well-maintained, with beautiful facilities and rooms that were cleaned to a high standard. The main buffet offered a good variety of quality food, and we appreciated the allergen labelling. However, guests with coeliac disease, lactose intolerance or nut allergies would find their options quite limited, so a lot more attention to alternative food choices and avoiding cross-contamination during cooking and serving would be beneficial. The main restaurant staff were slow to pick up plates and clear tables, though a few of them were efficient, on-the-ball, and always friendly, particularly Aamir, Touqeer and Dilli. The chefs working out front at the main buffet were helpful and hardworking, and the Service Manager was clearly committed to maintaining standards. We also enjoyed our meal at Blue Dong Asian restaurant, however service was very slow despite it being a quiet evening. Reception, concierge, spa and pool bar staff were all welcoming and helpful. The wellness facilities were excellent, with a well-equipped gym, indoor pool (with hydrotherapy jets), hot-tub, sauna and steam room providing a relaxing environment; these facilities were kept exceptionally clean at all times. The outdoor pool was refreshing in the hot sun, with plenty of sun-loungers available, and the beach area was nice. Unfortunately, some guests occasionally left litter around the poolside sun-loungers, despite bins being provided. The main drawbacks were the thin bedroom walls, which made the opening and closing of doors of neighbouring rooms quite audible, and the minibar only being stocked after we reminded reception despite being on an all-inclusive package. Entertainment (both daytime games/animation and evening) was limited, however we still found ways to keep ourselves occupied with swimming, pool games, walks, exercise and card games. Overall, we had a lovely holiday and could potentially return. Avra Imperial offers beautiful facilities, a relaxing atmosphere and genuinely friendly staff. With improvements to service consistency, dietary provision, entertainment and room soundproofing, it has the potential to become a truly outstanding five-star resort that would offer better value for money. As it stands, it feels closer to an exceptionally superior four-star experience with five-star ambitions.

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“Good Hotel, Lacking Atmosphere”

The room itself was excellent — as expected for the price — and was cleaned daily to a high standard. All of the staff worked very hard; however, the service felt quite impersonal at times, almost robotic. It created an uncomfortable atmosphere, where it felt like you were inconveniencing them by a… more

The room itself was excellent — as expected for the price — and was cleaned daily to a high standard. All of the staff worked very hard; however, the service felt quite impersonal at times, almost robotic. It created an uncomfortable atmosphere, where it felt like you were inconveniencing them by asking for anything. As the hotel operates a waiter/table service, you have to wait to be acknowledged before being served. This worked reasonably well in the restaurant and at the poolside bar, but in the main bar area during the evening it was very difficult to get a drink. Overall, the hotel is nice but lacks atmosphere, and the pool was noticeably cold. On a positive note, the food was excellent throughout our stay. While we did have a nice holiday overall, we wouldn’t choose to return

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