Atrium Ambiance Hotel

“Perfect holidays!”

We really enjoyed our stay at the hotel. The staff was very friendly and welcoming, everything was very clean and beautiful. We definitely recommend this hotel!

“Excellent 4 *”

Quiet in the month of May ( we preferred it this way) not much animation. Not far from a clean Beach. Sunbeds for 2 at 10€. Nice reception, helpful with questions

“Great stay”

A lovely hotel great location food good all the staff were wonderful but a special mention to evagelia at reception for making our stay a special one. Top tip if going to the beach don't go to 1st one go a bit further free beds WiFi and seat service.

“This hotel is okay as a base”

Okay, let me start by saying this hotel is okay. It’s a good base, close enough to everything. We have had a lovely time but… … it needs work. We booked the executive room with jacuzzi. Personal choice, we always have a jacuzzi. Now we do have reasonable expectations especially when at check in yo… more

Okay, let me start by saying this hotel is okay. It’s a good base, close enough to everything. We have had a lovely time but… … it needs work. We booked the executive room with jacuzzi. Personal choice, we always have a jacuzzi. Now we do have reasonable expectations especially when at check in you are told this is their best room. Now on first impressions it’s lovley. Big bed that is really comfortable. Lots of storage, living room area that we didn’t really use, good shower and sinks, toilet is fine, but seat cracks when you sit in it, making it noisy in the night and a little worrying every time you go. There is also a very strong chemical/acetone smell when you run hot water, not sure what it is, but we have both struggled with dry, itchy skin. In places the room is tired and needs attention, like damaged furniture and the fridge is small, I’ve had some exceptional practice at fridge Jenga! Balcony is lovley and big, 2 loungers and a table, two chairs and table, big beanbag lounger, large parasol and of course the jacuzzi/hot tub. Sadly the jacuzzi is very old, quite a few of the jets don’t work, head rest missing and the others degraded. The biggest downfall is the birds… they see the hot tub as theirs, they visit to drink and bath… and poo… everywhere. The glass around the edge is covered in it. They perch on the pergola and poo in it, we had to have it emptied and cleaned numerous times and for the last 5 days haven’t used it. See pictures. Internet is an issue, it’s terrible, so if you don’t have a deal look for an overseas eSIM because just loading a simple social media page is painful. I usually do my food shop for when we get home… haven’t managed it this time. Talking about food… it’s terrible. In 12 days I have managed to find one thing I liked… a ham and mushroom pasta bake. Even at 6:15pm when dinner starts everything is cold… and if you decide to buy a drink with your meal, be prepared to be hassled to pay for it whilst you eat. we’ve given up and found some lovley restaurants on the front. And make sure you try the bakery out of the back door and turn right, on the opposite side of the road. Delicious xx Can’t really comment on the bar nor pool. It’s small, we didn’t use it but looks to not have sun all day. Some staff are lovley, especially the cleaning team. some clearly used to work in a prison. Would we return… to beautiful Rethymno yes, we have already booked. Just not here

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