Description
Facilities: The resort was modernised in 2022. The complex has 335 rooms. The friendly staff at the reception desk are happy to answer any questions. Guests receive a welcome drink upon arrival. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance wit… more
Meals: Dining facilities include an à-la-carte restaurant, a breakfast room, a café, a bar and a lobby bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, half board and all-inclusive. An American breakfast à la carte guarantees a great start to the day.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Cinema
- Computer room
- Dartboard
- Disco / DJ
- Entertainment
- Entertainment for adults
- Games room
- Live music
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Barbecue
- Bike rental
- Breakfast in bed
- Car rental
- Cash machine at the hotel
- Chapel
- Cloakroom facilities
- Conference centre
- Courtyard
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Library
- Luggage storage
- Meeting room
- Newspapers
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Water slide
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Game area
- Kids' playground
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside sun loungers
- Sun loungers
- Bars
- Bar
- Beach bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Activities
- Beach volleyball
- Bike rental
- Surfing
- Table tennis
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 2161 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 5 featured reviews out of 2161 TripAdvisor reviews
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RickyBoleto
London, United Kingdom
17/08/2026
“A day to remember”
We were incredibly lucky to be given a day pass at Grecotel Creta Palace, and honestly, it completely blew us away. What a beautiful hotel, and what an incredibly warm and welcoming team. A huge thank you to Manolis and the beach bar team, who went out of their way to make our day so memorable. Fr… more
M
Miroslav R
16/08/2026
“Perfect holiday”
Perfect locarion. Close to Rethymno. Nice beach. Great servises. Beautifull hotel. But most of all I would like to highliht the wonderfull attitude of the staff. They were always smiling, politike, friendly and willing to help. My special thanks, however, go to Cecilia, Janis and Manolis.
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Andrew C
15/08/2026
“Amazing !”
We heard praising reviews on this hotel and it did not fail to disappoint. What an amazing resort. The hotel and grounds are clean, tidy and very well maintained. Every member of staff went above and beyond to make our stay welcoming and comfortable. Mr Yiannis on the food and beverage looked afte… more
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Oliver G
Zurich, Switzerland
14/08/2026
“Memorable Customer Service”
Wonderful hotel with a beautiful beachfront location, excellent pools, delicious food, and a very welcoming atmosphere. What truly stood out was the outstanding customer service. The team was attentive, professional, and genuinely cared about ensuring we had a great stay. Their responsiveness and w… more
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ADXBS
Paris, France
17/08/2026
“Pleasant location for a relaxing stay in Crete”
Had a wonderful stay at the Grecotel Palace Hotel. The grounds are beautiful and well maintained, the atmosphere is relaxing, and the staff are consistently friendly and welcoming. We really enjoyed our time here. The sandy beach is ok, but a but pebbly, so beach shoes may be useful. If you plan t… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info