Minos Hotel

“A must visit !!!!”

Had a lovely 6 days here at the Minos Hotel. Made me feel like it was a home away from home. The front desk team were incredibly welcoming from the very start until the very end. Joana and her colleague ( I do apologise I cannot remember his name) were extremely caring and thoughtful. I would highl… more

Had a lovely 6 days here at the Minos Hotel. Made me feel like it was a home away from home. The front desk team were incredibly welcoming from the very start until the very end. Joana and her colleague ( I do apologise I cannot remember his name) were extremely caring and thoughtful. I would highly encourage anyone travelling to Crete to visit, they will make you feel like you are part of the family. The team in the restaurant were also so lovely every time we had dinner in the hotel. Will be back for sure !!!

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“Nice hotel, comfortable bed!”

A large hotel with usual facilities. Room was fine, though shower needs improvement as it wets the bathroom floor. Good choice of breakfast items. Location on main road not seafront so some road noise. No parking. (Though we went to the wrong hotel on arrival and they said we could use their under… more

A large hotel with usual facilities. Room was fine, though shower needs improvement as it wets the bathroom floor. Good choice of breakfast items. Location on main road not seafront so some road noise. No parking. (Though we went to the wrong hotel on arrival and they said we could use their underground car park for €7 a day).

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“Dangerous”

Some of the staff friendly.. we upgraded our room as the first room was ok but wasnt brilliant.. had trouble getting our room cleaned , we had to put the green light on at the door which we did and all they did was fetch clean towels , had to report it twice and finally got it done properly the day… more

Some of the staff friendly.. we upgraded our room as the first room was ok but wasnt brilliant.. had trouble getting our room cleaned , we had to put the green light on at the door which we did and all they did was fetch clean towels , had to report it twice and finally got it done properly the day before we left but they didn't touch the balcony as stuff was spilt there causing ants .. this wasnt the worse bit , my grandson and family was next room but one and he went in his room one night and all the wall came crashing down onto his girlfriends leg cutting her and broke her toe , it just missed the kids heads .. then the receptionist wasnt very helpful saying oh you havnt broke your toe its ok didn't help her at all

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“OVER HYPED OVER EXPENSIVE NOT REALY A FOUR STAR NEEDS UPDATING”

Charged an extra 30 Euro above stated 70 Euros because of the type of room we had booked. The room was not that brilliant. A large bed but very little space to put your clothing for a 10 day stay. We mostly lived out of a suitcase. The view was OK but not exciting. Very very noisy from the main roa… more

Charged an extra 30 Euro above stated 70 Euros because of the type of room we had booked. The room was not that brilliant. A large bed but very little space to put your clothing for a 10 day stay. We mostly lived out of a suitcase. The view was OK but not exciting. Very very noisy from the main road. The food was hit and miss, and not that good. As for the entertainment in the evening I would give it a miss. A hour of a so called belly dancer was limited to a woman dancing around looking bored. Seen more action at a Disco. Another night a so called singer just talking into his mike, after 20 minutes three quarters of the audience were up and gone. Another night a so called magician entertained, again after 15 minutes or so half the audience had left. The local Greek dancers were great though. Ten PM seemed to be a curfew time as all went dead. The pool was OK but cold. The men's pool toilets should be closed off. Tiles broken and falling off the wall. No toilet paper. As for the pool shower all I can say is Disgusting. The pool bar seemed to charge different prices when they changed staff for the evening shift. Mostly the staff were OK but one individual was quite rude to many of the guests in the dining room. This is not just my observations but many of the tourists made the same complaints. Not just the British. For a four star hotel I found it to be VERY EXPENSIVE AND OVER HYPED. A shame but you live and learn. I will stick to three star hotels in future as they strive to please their customers and not rest on their laurels. Would I recommend this hotel the answer is simply NO NO NO

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