T Hotel Premium Suites

“Fantantic”

Very relaxing very clean suites with excellent staff thank you very much it is amazing Crete drinks and food fine we visited the island with a car

“Top place to stay”

Allover perfect stay. 🥰 the room is comfortable sparkling clean. the pool is amazing with mountain view. Food is very good. Manger and staff are very kind and helpful. we can always recommend this hotel at any time.

“Great Hotel with even greater Manager!”

This holiday was booked with love holidays and Jet2 please refer to comments at the end of this review for important information which may influence your decision to book! Firstly let me commend the Manager of this hotel "Stellios" his work and attention to our group of 10 made this holiday a succ… more

This holiday was booked with love holidays and Jet2 please refer to comments at the end of this review for important information which may influence your decision to book! Firstly let me commend the Manager of this hotel "Stellios" his work and attention to our group of 10 made this holiday a success! When we arrived on this holiday it was not the best start with the transfer dropping our group in the dark not at hotel (see love holidays comments below) Stellios was not at all happy with this and strongly advised us to complain he had went as far as leaving the food avaliable for our group to eat as we had arrived well past our expected arrival and the set diner time! THAT IS ATTENTION TO DETAIL! As you can see from my videos and pictures this is indeed a 4*hotel and the building and settings certainly deserve those stars! Our problem arose a few days later because of the descriptions of facilities posted on UK websites (see below) which were not accurate and as we had children ranging from 2 to 16 bordem soon set in. We spoke to love holidays! No joy even tho they had breached sales of goods act (see below) I went to talk with the manager Stellios and advised him of Love Holidays stance and showed him our recived responses. Stellios, under no obligations to himself or the hotel chain arranged for us all to be moved to the 5* sister hotel Filion hotel some 20 odd minutes walk (fit person) further into the hills (please refer my Google review on this hotel for further information) Stellios made sure we were settled and kept up full contact during our stay with us seeing him almost daily and on many occasions goes as far as ferrying us on our excursions to and from hotels and locations in his own personal car! Which is just unheard of. I would recommend this hotel for Just Stellios alone but obviously that's not constructive. This Hotel is perfect for couples and young adults but I would advise against it for the younger child only due to the lack of child play area, games, pool tables, table tennis games etc are not on site if these were installed then child bordem will not be a future issue but I believe this hotel is aimed as a more adult clientele. The Swim up room (as advertised by Love Holidays) is the star of the show (please refer to video) and IS exactly as described beautiful spacious rooms with Remote air conditioning in every room Flat screen TV in every room even a phone In the toilet! Full kitchens etc just a very nice quality all around. Food is served as usually done at hotels with breakfast lunch and dinner at the usual holiday hotel times with sandwichs and cakes usually left at the bar throughout the day and in addition ice-cream and soft drinks available around the clock! I walked into the bar/dinning area one morning around 3am and just helped myself to ice ream and apple juice no problems. The cleaners are exceptional end of story! Certain staff are used between hotels there was one person that stood out for all the wrong reasons "Alexander" you'll notice him tall with earing in his right ear actually told one of our party yes we could use all facilities in sister hotel but we could not eat there, This was confirmed untrue by the manager Stellios, if you ask for orange juice at the bar he will pour orange squash, with that sort of behaviour he definitely puts a bad light on the rest of the hard working team! In conclusion The quality of the hotel is definitely not in question and the manager Stellios is just about the best manager I have ever encountered I have been around the world and have never had such service from an individual ever. (in posted video you will see Stellios showing the room) Please see Google review on Filion Hotel which is the Sister Hotel For T Hotel premium suites) and our continued Holiday experience Now the important information, IF YOU LOVE A HOLIDAY DO NOT BOOK THROUGH LOVE HOLIDAYS! there information on their website is not accurate and in accordance to sales of goods act and consumer rights long distance and online selling rules information MUST be accurate! The transfer also booked through Love Holidays dropped us of in the dark away from hotel which meant we walked in the dark with a 2 year old in the pram with cars coming towards us! We were literally calling out "CAR" as a safety procedure!

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“Book for a maximum of 3 nights”

Staff are rude, clean hotel and good food and drinks. Swimming pool was unbearably cold. No entertainment and not close at all to any shops/restaurants. Only book here for a maximum of 3 nights as there’s nothing to do. Beautiful scenery also.