The Royal Blue

“Another Great Stay”

This was my second visit with my friend, our first was in 2024. It was wonderful to be back! Our stay was just as relaxing as our first. Despite being a fairly big resort, it is very quiet and peaceful. We had a shared pool this time, and apart from the last day, we had it to ourselves the whole ti… more

This was my second visit with my friend, our first was in 2024. It was wonderful to be back! Our stay was just as relaxing as our first. Despite being a fairly big resort, it is very quiet and peaceful. We had a shared pool this time, and apart from the last day, we had it to ourselves the whole time. It was so convenient to have right outside our room and I’d definitely opt for one again. We were half board and thought the food was delicious. There were always plenty of options. The staff across all areas of the hotel were brilliant and so friendly. I have absolutely no complaints and would definitely return again.

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“If you are looking for 5 star luxury this is not it”

3.5-4 stars overall 4 stars: restaurant food was very good and wait staff was fantastic. We especially enjoyed Alati. We arrived later in the evening near closing after a beach day and still received superb service and food was very good. 4 stars: views are stunning and resort is pretty 3.5 stars:… more

3.5-4 stars overall 4 stars: restaurant food was very good and wait staff was fantastic. We especially enjoyed Alati. We arrived later in the evening near closing after a beach day and still received superb service and food was very good. 4 stars: views are stunning and resort is pretty 3.5 stars: Appearance/cleanliness. While the resort was beautiful, it just felt a bit grungy. Our room was lack luster and smelled musty. No mini bar, just water and a few tiny snacks like nuts. A bit dated. Roly-poly bugs in the bathroom. Do you research on where your room will be located and if you want an ocean view you really need to go with the ocean front rooms or you don’t see much from your room. (TBF this can be the case at most hotels and I should have looked into this more.) For a 5 star resort I would expect the place to be modern, gleaming clean and feel well… luxurious. 3.5 stars: overall service is not 5 star. Average at best. At other 5 star resorts you would expect over the top service especially at check in and check out, housekeeping twice a day, turndown service etc. Check in was very protracted and between check in and check out they took my credit card 6 times. Everything was broken down into different transactions. It was very confusing. Take my card number once and put everything on the one card. I’m still confused on the payment process… No valet parking. You’re told to park wherever you can find a spot. We did get a golf cart ride down to our room, however my husband was left behind parking the car and we where never told our room number at check-in so he had no idea where to find us! Here’s my take on this resort, we noted the same staff from one restaurant to the next (they are not all open and available at the same time so limited food options.) While it was August the place still felt very sleepy. I don’t think they are operating at capacity or have the staff to accommodate a 5 star experience. Was it awful? Not at all. Was it good. Yes. Was it a 5 star experience worth over $5000 for 5 nights? No way.

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“Great customer service”

We just stayed at the hotel for a few nights and encountered some issues initially. However Maria Kamariti who was the manager I spoke to regarding my concerns was absolutely amazing in handling all the issues we had. She transformed a stay that started not great into a truly amazing experience jus… more

We just stayed at the hotel for a few nights and encountered some issues initially. However Maria Kamariti who was the manager I spoke to regarding my concerns was absolutely amazing in handling all the issues we had. She transformed a stay that started not great into a truly amazing experience just with the quality of the services and customer care she provided. We also had dinner at the restaurant Aestra and it was delicious. The resort is beautiful. We had a great stay!

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“Not quite 5 star”

This was the first time staying in a 5 star hotel, so our expectations were fairly high, however we did not feel this lived up to the standards of a five star hotel. The positives of the hotel was the Tranquility and the ease of getting sunbeds both around the pool and on the beach. The beach was d… more

This was the first time staying in a 5 star hotel, so our expectations were fairly high, however we did not feel this lived up to the standards of a five star hotel. The positives of the hotel was the Tranquility and the ease of getting sunbeds both around the pool and on the beach. The beach was definitely a plus point with it being so close and the sea very calm and was good for snorkelling. The food did not quite live up to expectations as we felt that we have stayed in four star hotels where the food variety was better and the quality was of a similar standard. We had a shared pool which was a bonus, but wasn’t private as was next to a walkway. The room was one of the smallest we have stayed in and was a squeeze with our 16 year old son and the storage was quite limited. The nearest village is 8 EUR in a taxi and due to the main road we could not walk there. The staff were friendly and everywhere was spotless.

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