Eurohotel Katrin Suites-Adults Only

“Late October holiday”

Hotel was well located, 5 minutes from the beach/shops. Room was clean and comfortable. All staff were friendly. Food was good and varied. Would visit again.

“Friend holiday”

Very clean hotel all the staff cannot do enough for you always willing to help in anyway they can rooms are fine with good air con and a fridge the maids do a great job each day there is only one bar in the evening run by Dennis he is so friendly and good fun the drinks are not very good at all un… more

Very clean hotel all the staff cannot do enough for you always willing to help in anyway they can rooms are fine with good air con and a fridge the maids do a great job each day there is only one bar in the evening run by Dennis he is so friendly and good fun the drinks are not very good at all unless you pay for the branded ones there was no entertainment in the evening whilst we were there the hotel is very quiet at night the hotel is in a good location turn right out of the hotel there is a launderette then a mini market that sells everything the lady who owns it is very friendly and helpful there is a subway here to use but very steep steps for the few minutes walk to the beach and all the shops bars and restaurants but we just crossed the road but (it is a very busy road ) there is a bus stop just down the road left out of the hotel that will take you to various places the food was fine always found something to eat and all of the restaurant staff are very friendly and work very hard the pools are nice one large one for families where you can get food and drink then two adult ones up a slight incline which are lovely and the young lad who works behind the bar there forgot his name is an absolute asset to the hotel so if your looking for a clean friendly quiet hotel not far from the beach ,bars and restaurants this is the place

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“Nice hotel, not suitable if got mobility issues”

On average check in was quick and night porter took our bags and showed us where our room is. Food was waiting in the restaurant for us. Drinks were good throughout our stay, no issues with the quality as mentioned in some reviews. Food was hot and nicely presented. Staff friendly, Lady who cleane… more

On average check in was quick and night porter took our bags and showed us where our room is. Food was waiting in the restaurant for us. Drinks were good throughout our stay, no issues with the quality as mentioned in some reviews. Food was hot and nicely presented. Staff friendly, Lady who cleaned the room very good and always left clean towels when requested. The man who worked behind the bar on an evening, excellent and very polite and professional. The downside of this hotel is the number of steps everywhere, especially up to the adult pool and further steps to the pool bar. This hotel is not recommended for anyone who has difficulty walking. The beach was terrible to access as you had to go through a tunnel, with steep steeps down to it. Again not suitable for young child or the elderly. Overall friendly staff and room very nice.

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“Lovely Location 10 min walk to beach”

Quite a small complex which is nice for meal times and queues at the bars. We arrived at 12.30am, the coach drops you on the main road outside of the hotel, first problem we encountered was no sign to the reception we just followed the road, would have helped for - reception this way. There was a q… more

Quite a small complex which is nice for meal times and queues at the bars. We arrived at 12.30am, the coach drops you on the main road outside of the hotel, first problem we encountered was no sign to the reception we just followed the road, would have helped for - reception this way. There was a queue for checkin so the receptionist / porter told us to use the restaurant and come back when we had eaten, which was good, tea/coffee machines were working as well as wine/beer and soft drinks, limited food available, rolls, salad, ham and cheese. Second problem the room the family 2 girls and a boy (family 2 of them were adults) was allocated was a double bed and a bed settee we had asked for a family double room, 1am in the morning we told them to use the room and was assured the room would be changed in the morning - to give credit to the reception staff in the morning the room was changed, the night porter had said they family would be moved near to our other rooms, the reception team told us where we were were all double rooms, but the room they moved them to was lovely better than the other 2 rooms. No kettle in the room, the porter told me tea and coffee was available 24/7, I don't know where as the tea / coffee machines in the restaurant were closed after breakfast if tea / coffee was required you had to go to one of the bars. No water given there is a fridge in the rooms, all inclusive water should be available. The reception team did give me a kettle and later cups to be able to have a cup of tea either in the morning or before bed. The pool bar near the childrens pool did not serve alcohol apart from beer and wine, if you are on holiday you would not leave children at the pool while going to the adults pool to get a drink. I found the bar staff 'disappeared' one day I was waiting for over 10 mins for him to return the this was not for his lunch. The information for the hotel said activities, I asked the guy who was in charge of this he seemed surprised, no water activities as the polo net had been broken but nothing put on instead. In the evening we said on the chairs outside the bar under the trees, these were all 'sticky' form sap? clothes stained from these. 2 nights there was evening entertainment but this happened at the pool bar (next to childrens pool) but the bar was closed! Only one bar open in the evening and one person serving the queue sometimes was quite long, had to wait a while the selection of drinks was poor, 4 cocktails, didn't have a drink I liked. When at the pool table no quick access to toilets you either have to go to the adults bar - down as set of stairs, reception or to the childrens pool, toilets at the childrens pool had no locks on the doors, all toilets were often lacking hand towels but the check sheet for staff was ticked as checked, the ones at the staff pool I didn't find until day 4. Shower pressure in our room was very good but shower leaked under screen so ended up with a very wet floor, other had poor pressure, door to bathroom was old and cracked. The staff made up for any problems we encountered, the dining room staff were lovely and tried to make sure we could all sit together every day

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