Mitsis Ramira Beach Hotel - All Inclusive

“Wonderful hotel, Amazing staff.”

Here currently, it’s only been a few hours but the hospitality is amazing. I initially had some issues with the agency I booked the hotel from ( I should have just booked directly). Even with this issue, the team went out of their way to make sure it was rectified. The manager Vangelis went above... more

Here currently, it’s only been a few hours but the hospitality is amazing. I initially had some issues with the agency I booked the hotel from ( I should have just booked directly). Even with this issue, the team went out of their way to make sure it was rectified. The manager Vangelis went above and beyond ,despite my seamless calls, never got tired, even got as far as speaking to the agency directly and ensuring it was rectified. I’ve met him today and I must say, what an amazing personality he is. Very friendly and accommodating! Afrodite and Ilias at the reception ensured that the arrival was smooth, they are so friendly and nice. I spoke to them also on the phone and they were really helpful. I was looking forward to meeting Athena as I was in another Mitsis hotel recently and they kept singing her praises. I must say meeting her in person, I am not disappointed. She is so friendly and kind. Mitisis please give that girl a raise because she deserves it! So far everyone has been so hospitable. It doesn’t feel like just a hotel, feels like you’re home with your family. Florida and Catarina from housekeeping are friendly and really hardworking. They try to ensure that all your needs are met. Florida has been here for 27 years and it’s no surprise why, she is really fantastic in her job and our daughter absolutely loves her. All in all, it’s a wonderful time with this Mitsis family. I’ve been to other Mitsis but this one is definitely up there for us. Catarina

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“Nice stay, highly recommended !”

We had a very pleasant stay at the Mitsis Ramari ! Spacious resort, very friendly, attentive and hardworking staff. Lots of variety in the buffets, certainly something for everyone. Be sure to book the Italian restaurant and the meat restaurant. Also a lot of variation in the cocktails. The ... more

We had a very pleasant stay at the Mitsis Ramari ! Spacious resort, very friendly, attentive and hardworking staff. Lots of variety in the buffets, certainly something for everyone. Be sure to book the Italian restaurant and the meat restaurant. Also a lot of variation in the cocktails. The rooms are well maintained and spacious. Good WIFI. You can hire a bike to visit Kos town or walk 45 minutes, there is a good walking/bycicling pad towards the town.

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“A fantastic vacation with a great entertainment program for the whole family”

I am in love with the hotel service, the food, the whole service. I couldn't even imagine anything better. Everything for 10 points and more, food, drinks, activities. It has the attention of absolutely all employees. Beautiful, clean and comfortable. Ramira is definitely the best hotel.

“Nice but room for improvement”

Arrived late on a Friday night and received a cold towel at check in but no welcome drink as other reviews have mentioned. Following check in, we were able to access the late night buffet at this time but it was underwhelming but nice that we could get some food at that time. Our room was lovel... more

Arrived late on a Friday night and received a cold towel at check in but no welcome drink as other reviews have mentioned. Following check in, we were able to access the late night buffet at this time but it was underwhelming but nice that we could get some food at that time. Our room was lovely, we had a first floor sea view room in the main building. The room was large and comfortable with plenty of storage space. The bathroom was also a good size but it has no extractor fan and so the mirror steams up when you shower. The shower is over the bath and in the middle of the bath with a fixed shower screen so it felt a little cramped. On our arrival night I took my shoes off and my feet were dirty from walking on the floor after 5 minutes, it was like the room was half finished. Towels were replaced as required along with beach towels which was handy. We asked for an extra bed pillow too which was provided. The room was kept cleaned well the rest of the week, this is despite us never meeting Linda the seemingly infamous housekeeping manager that every other review mentions! The food in the main buffet was okay, a little repetitive after a week and we only noted one theme night whilst there. It was standard all inclusive buffet, nothing special. The al a carte restaurants were much better quality and we ate at the Italian brunch, the Italian for dinner and the Meat restaurant. We often queued for the main buffet and this made it feel like a school canteen but the queue usually moved swiftly. It seemed busy at this time of year and we didn’t find the atmosphere particularly relaxing. Older staff seemed lovely and engaged with guests but some younger staff barely spoke and we often waited a while for drinks. It would be useful if you could help yourself in this area to drinks. Around the main pool in the daytime there was some waiter service but this was hit and miss as they didn’t come to you regularly. Waited over an hour for a drink one day because the order had not been processed. Certainly not enough staff working the day time and again not overly friendly or attentive. It also seems a hotel where you need to get up early for towels on sunbeds, which we absolutely hate as a holiday practice and this is not monitored by the hotel. Lots of reviews comment overwhelming on the friendly staff however, we didn’t particularly find this. One place they did show this, was at the beach bar; the guys there are a bit older, friendly and have a laugh with the guests. The only disappointment here is that the beach bar doesn’t serve cocktails. Other staff could take some training from them, particularly the ladies in the creperie who were not friendly at all unfortunately. This was the best place for a snack but we always felt like we were asking for the moon on a stick rather than a crepe/waffle! There is no where else to get food snacks during the day so I imagine it’s very busy in Summer as they also seem disorganized. Evening entertainment was your standard hotel stuff, with tribute acts including opera singers! There was also a little section for children before the main entertainment. We played card games in the evening which seems standard for guests here. More staff on in the evening so a little easier to get a drink at this time too. There is a small sign on the wall in reception which lists the day and evening entertainment but did not see this advertised anywhere else. We saw yoga happening and there is an outdoor gym. The hotel grounds are lovely and well maintained. Some of the paths are slippy when they are being watered and we saw one poor guy slip by the main pool and heard a story of another falling on a path in the gardens, so do be careful. The beach, as others have said is very pebbly going into the sea and you definitely need water shoes as it’s painful to walk in otherwise. The beds on the beach are cushioned and plentiful, with and without shade. The toilets on the beach are a bit ropey! Overall it was okay and we did have a good holiday because we also went out and about to Kos town and Tigaki to horse ride. There is a buggy/bike hire place outside the hotel and electric scooters on the walkway. It’s about a 40 minute walk to Kos town from the hotel. We struggled with the 5 star rating of this hotel because of the points above. However, there is potential for it to be improved with staff training and more attention to detail and customer experience. We also realise we don’t seem to be in the majority in these reviews who have rated the hotel so highly and this could be personal preference of course or could be as lots of the guests were 50+ but in comparison to other holidays it just didn’t wow and we wouldn’t return here specifically but to Kos itself we would.

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