Palatino Hotel

“Lovely family run hotel.”

Just back from 2 weeks at this hotel. It’s our third year staying there. The reasons we picked it originally still stands. A nice pool, air conditioning included in the price. Close to the harbour and all the restaurants etc. This is a family run hotel with a nice atmosphere and friendly staff. O… more

Just back from 2 weeks at this hotel. It’s our third year staying there. The reasons we picked it originally still stands. A nice pool, air conditioning included in the price. Close to the harbour and all the restaurants etc. This is a family run hotel with a nice atmosphere and friendly staff. Our room was on the first floor this year and was cleaned daily with regular changes of bedding and towels. Beds are comfortable and hotel is generally quite so easy to sleep. Pool is a good size and clean. Yes opening hours are limited from 11am till 7pm. There is a life guard on duty between these times. The pool bar serves drinks & food at reasonable prices. My only niggle is that I wasn’t always charged the correct price for drinks but didn’t want to make a fuss by pointing it out. The hotel is short walk to the harbour with all the shops & restaurants. Coming back is a little uphill though. Breakfast is eggs, yogurt, fruit, bread, cakes etc and we think it’s very good. We enjoyed our stay very much.

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“Family holiday”

The hotel is at the top of a hill approximately 10 minutes walk to the main square where the majority of restaurants, bars are shops are located. It will cost 5 euros for a taxi to the square and the same on return The hotel is very, very basic but very clean. The room we were allocated was on th… more

The hotel is at the top of a hill approximately 10 minutes walk to the main square where the majority of restaurants, bars are shops are located. It will cost 5 euros for a taxi to the square and the same on return The hotel is very, very basic but very clean. The room we were allocated was on the ground floor. It was quite small and very dark with only the main entrance door for any day light. The room was okay but very basic. A kettle a fridge but no cups, no tea bags, no spoons and no water, nothing. Double bed and single bed/sofa bed that tucked under this bed. I have to say the room was very clean and it was cleaned every day with towels usually changed every day. There were two wardrobes, 1 dressing table and two wooden chairs. Which in my opinion need replacing and modernising. 5 hangers in each wardrobe. 1 safety deposit box but not fixed to anything. The bathroom was really nice. Big bathroom with large shower with sliding glass door. Big enough for 3 people easily. Bathroom was modern and clean. The hotel reception area is nice and clean and the breakfast area just off reception is adequate and clean. We stayed B&B and this consisted of eggs either boiled, scrambled or fried, beans, fruit & Greek yogurt, cold ham, tomatoes, cucumber, toast & jam or Nutella and 3 types of bread. Breakfast was very nice in my opinion and well set out. Although a toaster might have been better than trying to toast bread on a Panini maker. It was well looked after and staff were really nice. The pool area is nice, well set out but I have to say that the sun beds are uncomfortable and very low. Could definitely do with new beds with some type of cushions on them. So here's the gripe. You cannot use the pool till 11 o'clock until the lifeguard arrives. So if you have kids then they cannot use the pool till 11am. In my opinion this is ridiculous and needs altering. The lifeguard should be starting early so people can enjoy the pool. The lifeguard in my opinion is a little high-handed and should be more tolerant where other are concerned. The pool is very clean and well maintained. The bar area is nice with plenty of choice regarding drinks and not that expensive. Food during the day is lovely and well prepared and we had most things on the menu. Bar staff are lovely and help in anyway they can. Second gripe. The only food they served on an evening time was either pizza or toasties. No fries or anything else. The pool area is nice on an evening time and we would have liked to stay around the pool area to have a few beers and some food but not pizza or toasties. This in my opinion needs changing. My third and biggest gripe is that there are no toilets around the pool or bar area 🙃 🤔. Please explain to me why would you have a bar serving drinks etc and not have a toilet. It's a trek and a half to get to the toilets. God help you if you have a problem cause you'll need to set off 5 minutes before you need to go to get to the toilet. Then the toilets are down a set of curved stairs. Very dangerous if your wet and slip. Absolutely ridiculous and this needs resolving asap. Could not believe this. Very dangerous for kids if needing the Loo and are wet out of the pool. The big question is would we go back. Possibly if we were going back with the whole family like we did this time but not as a couple, especially without toilets near the bar/pool area.

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“Mixed Experience”

We recently stayed at the Palatino Hotel and overall had a pleasant stay but there were a few things that stopped it being a higher rating. The room was basic, but that's expected for Greece, the beds were comfortable and the free air conditioning was excellent. The cleaners came in daily to freshe… more

We recently stayed at the Palatino Hotel and overall had a pleasant stay but there were a few things that stopped it being a higher rating. The room was basic, but that's expected for Greece, the beds were comfortable and the free air conditioning was excellent. The cleaners came in daily to freshen the room, they were fabulous. The pool itself was lovely and the food served at the pool bar was good. Unfortunately, the pool experience was let down by the "lifeguard". Her manner came across as quite intimidating and some of the rules seemed to be made up on the spot, such as only allowing one dive into the pool per day!! You constantly feel like you are being watched by her, not in a lifeguard capacity. The pool also doesn't open until 11am because that's when the lifeguard starts, which was disappointing as I enjoy an early morning swim. It also closes at 7pm, which felt quite early. The bathroom shower and tray were covered with mould and grime and it had a damp smell. The fridge in the room was very small, had broken shelves and became very hot on top, there was a drawer above it and we couldn't put anything in due to the heat. The location offers lovely views, it's around a 10–15 minute walk downhill to the tavernas, with a fairly steep uphill walk back. Breakfast was quite basic and the same every day. We also had a late flight home and asked if we could keep our room on, we were told the hotel was full. The alternative shower room provided was very poor, down in the basement, tiny, with no air conditioning, no mirror, no plug sockets and just a handheld shower over a tray, toilet and sink. It wasn't ideal for freshening up before travelling and we didnt use it. Overall, we enjoyed our holiday and there are some good points to this hotel, but there are several areas that could be improved to make guests' stays much more enjoyable.

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