Filoxenia Hotel Zakynthos

“Loved this hotel!”

Absolutely loved this little gem of a hotel. We had an issue when we checked in (no fault of the hotel) and the reception staff could not have been more helpful to find a resolution as well as promptly providing back up emails to help. All staff we have seen on our trip have been warm and friendl… more

Absolutely loved this little gem of a hotel. We had an issue when we checked in (no fault of the hotel) and the reception staff could not have been more helpful to find a resolution as well as promptly providing back up emails to help. All staff we have seen on our trip have been warm and friendly and full of smiles. Food is great - fresh, good selections and lots of salads and fruit. Snacks in the afternoon and cake are an added bonus! While there are no cocktails on offer, we found this made sure there were hardly ever queues at the bar although you can buy cocktails if you want to. The all inclusive bar shuts at 11 but this seemed to be when everyone drifted off anyway so didn’t feel we missed out. Tsilivi is also close enough if you want to carry on drinking. The evening entertainment was also great - loved Carrie and the Greek dancers. The hotel grounds, rooms and pools are clean and tidy and the towels changed daily. We had no issues with the shower getting the bathroom floor wet as mentioned in earlier reviews despite also having one of the renovated rooms. I do agree that a full length mirror would be beneficial. Plenty of storage space, fridge and tvs in both bedrooms. While it is on a busy road, the noise didn’t bother us. The walk into the centre is about 15 minutes and flat, and less than 100 metres of this does not have pavement but at no point did we feel unsafe walking. The beach is another 15 minute walk from the centre - the hotel does a shuttle 3 times a day but we found the walk pleasant and not taxing. We’ve really enjoyed our stay here and would definitely recommend.

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“Not great for a toddler”

Hotel is very clean and staff are very nice, we were a family of 6 staying in 2 separate rooms, no double bed in either room, no big mirror in the rooms, travel cot wasnt available on the first night so we had to wait until the morning after and was charged €5 per night, the corners of the beds are… more

Hotel is very clean and staff are very nice, we were a family of 6 staying in 2 separate rooms, no double bed in either room, no big mirror in the rooms, travel cot wasnt available on the first night so we had to wait until the morning after and was charged €5 per night, the corners of the beds are dangerous everyone in our group cut their legs at some point, lift was broken twice in the 11 days we were there, daytime entertainment 3 times per week which is good for adults but there is nothing for children, singer once a week on an evening, there was supposed to be a rock singer on at some point but they cancelled, there was a greek dancing night but we missed that because it wasnt advertised in the hotel, the entertainment on an evening is right next to the bar and pool we had a toddler with us who just kept trying to run into the pool, in my opinion entertainment should be on the grass at the other side of the hotel as its further away from the pool and theres much more seating available there, food was nice even my fussy eater found something to eat every day, I dont think i would stay here again though

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“Disappointed this time round”

Stayed at the Filoxenia Hotel from the 12th July till the 21st July this being are fourth visit to this hotel ,as you can guess we loved the hotel and staff you can't fault they go out or there way to help ,But unable to this time as out of there control .It's an all inclusive hotel but unfortunat… more

Stayed at the Filoxenia Hotel from the 12th July till the 21st July this being are fourth visit to this hotel ,as you can guess we loved the hotel and staff you can't fault they go out or there way to help ,But unable to this time as out of there control .It's an all inclusive hotel but unfortunately this time we were all unable to eat in the restaurant as air conditioning was off for 8 of are 9 days and it was very hot that hot I went light headed a couple of times and couldn't wait to get in the covered part by the bar as there was two big fans it was making me quite ill the temperature being between 31° and 38° and as you can imagine having to eat out a lot and paying for all inclusive cost us a fortune which is not what you need on a holiday .I must admit although the rooms had been upgraded i was not keen on the bedrooms the corners of the bed my partner cut his leg twice and I did it once we did complain to reception and they tried to put plastic over the sharp edges but we still got scratched. It drew blood Your sinks are in your bedroom totally separate from your shower and toilet which I was not keen on aesthetically pleasing as if one of you needed the sink you are in the way of the wardrobe which is behind you , but not very practical in are case and no full length which I think is a necessity.Sad, as we were remember by a lot of the staff we will not be going back again now it spoiled the whole experience of are holiday on to venues new next year

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