Aquagrand Exclusive Deluxe Resort Lindos - Adults Only

“Bliss”

Location is bliss , the atmosphere is very calm and tasteful. It was so easy to get around the hotel . The rooms were perfect , extremely clean and everything you need. Chocolates on pillow in the evening , great coffee machine and perfect . The bed is superking and so comfortable. Choice of pillow… more

Location is bliss , the atmosphere is very calm and tasteful. It was so easy to get around the hotel . The rooms were perfect , extremely clean and everything you need. Chocolates on pillow in the evening , great coffee machine and perfect . The bed is superking and so comfortable. Choice of pillow menu to . The hotel is so quieter yet has plenty of amenities. Fabulous sunbeds by the beaches and by the pool. Our favourite spot to relax was by the beach . The food is stunning , breakfast room was self service but very calm and organised. The staff are very knowledgeable and helpful .

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“Exceptional experience”

It was exceptional experience. The staff was very kind and friendly. The environment wonderful. Thank you for this experience!

“Overall pleasant stay with some disappointment though”

We stayed in Aquagrand June 20-27. Overall, our stay at the hotel was pleasant. We enjoyed excellent service, comfort, and cleanliness in the room and on the beach, as well as varied and delicious food at the breakfast and dinner buffets and in the fine dining restaurant. However, despite the over… more

We stayed in Aquagrand June 20-27. Overall, our stay at the hotel was pleasant. We enjoyed excellent service, comfort, and cleanliness in the room and on the beach, as well as varied and delicious food at the breakfast and dinner buffets and in the fine dining restaurant. However, despite the overall courtesy of the Hotel managers, we would appreciate more warm personal attention and care. We lost the first two nights of our nine-days stay due to flight and ferry cancellations, on which I notified the hotel the day before our scheduled arrival. In response, I received a rather formal email explaining that the hotel's policy does not allow latе modifications/cancellations, even in cases of force majeure, and the costs will be charged from my card. Indeed, after receiving this discouraging response, I could block my card and book another hotel while I was waiting for my flight, but (unfortunately) being a decent person, I did not do this. In general, the Hotel's policy is understandable and reasonable, but I think in this situation, with us being in the stress of waiting for our flight, going to and from the airport several times, two sleepless nights, changing plane and ferry tickets, and so on, the Hotel management could have shown a little generosity and made some kind of consolation offer, such as a room upgrade, an additional free dinner or a transfer. I think this would have been much more in keeping with the high standard of the Hotel, which they rightly claim to be, and would have contributed to their image and reputation.

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“A good 4 star hotel”

Stayed here with a friend for a week in a Princess Seaview Suite. There are lots of positives with the hotel but a lot more negatives. In my opinion this hotel is a good 4 star hotel at best and definitely not a luxury 5 star resort. The positives; The hotel grounds and buildings are lovely and a… more

Stayed here with a friend for a week in a Princess Seaview Suite. There are lots of positives with the hotel but a lot more negatives. In my opinion this hotel is a good 4 star hotel at best and definitely not a luxury 5 star resort. The positives; The hotel grounds and buildings are lovely and are beautifully kept. The rooms are incredibly spacious with lots of storage and everything you need, they are kept beautifully clean by the wonderful housekeeping staff. All the staff are wonderful, polite, kind and efficient. The negatives; As a benefit to staying in a princess suite you get to use Elements restaurant for your breakfast and dinner, it’s a much quieter restaurant. It is sold as an A La Carte restaurant and has a good breakfast menu. We prefer a lighter breakfast, fruit and pastries etc. if you want this you have to leave Elements, go and get your own breakfast at the main buffet restaurant and bring it back to your table!! Not exactly 5 star A La Carte service. The quality and standard of the food at breakfast was poor, low quality fruits and yoghurts, dried pastries. The sunbeds by the main pool were awful, cheap and uncomfortable. The beds on the beach were more comfortable but incredibly close together. The decking areas are in serious need of some upkeep, peeling paint and rough in places. The canopy’s over the cabanas need a lot of work too, The spa very dated and not a luxury experience. The gym was ok but has a booking system, due to its small size, you are not advised of at check in, consequently we booked and there were others in the gym on our slot who hadn’t booked! Anwar looked after us in beach serving us drinks etc, but he was in his own covering the whole beach and pool, to get a drink you had to go and find him as he was too busy, there needs to be at least 2 people serving. The beach restaurant is lovely with a great location but the kitchen closes at 7!!! They are missing a trick, would be a lovely place to sit and have a dinner. Overall the hotel was nice, but lacking in lots of places for us. We did make a complaint on our first day and they very kindly offered us a cabana on the beach for the duration of our stay. I did on my feedback form offer to pass on my comments if they were to provide with an email address, but they haven’t.

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