Description
Facilities: The resort was modernised in 2022. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service and a currency exchange service. Wireless internet access is provided to guests. Guests can get more information about excursions at the tour desk. Film fans will find plenty of 'lights, camera, action' at th… more
Meals: The dining area includes a buffet restaurant and a bar. A generous breakfast, lunch and dinner tempt guests with a wide range of dishes. The resort also offers snacks. The resort offers a selection of alcoholic and non-alcoholic beverages.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Cinema
- Disco / DJ
- Entertainment
- Entertainment for adults
- Games room
- Live music
- Pool table
- Shops in hotel
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Indoor pool
- Ironing equipment
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Pool games
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shared pool
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Trouser press
- Wake-up call service
- Water slide
- Wedding service
- Children
- Childcare
- Cot
- Game area
- Kids' playground
- Kids' pool
- Kid´s club
- Bars
- Bar
- Beach bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- High chairs
- Kids buffet
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Diving
- Mini golf
- Table tennis
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 2333 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Rhodes
Showing 5 featured reviews out of 2333 TripAdvisor reviews
A
Archie18
Birmingham, United Kingdom
21/06/2026
“Great Hotel - Great Staff”
We are a group of 14 currently staying at the hotel and were slightly worried after seeing some of the previous reviews - however we should not have been worried….. all the staff we have encountered have been exceptional and have gone out of their way to make our large group feel very welcome!! Spe… more
T
TylerS12d
21/06/2026
“Satoumi staff & food are great!”
Excellent hotel & visit to restraunt to satoumi during our all inclusive stay, staff were very friendly, attentive and the food was delicious
E
eamonno805
20/06/2026
“Fun, warm and cosy”
We had an amazing family holiday at Ella Helea. The whole place is spotless, really well run, and perfect for kids. The food was very nice all week, not a huge amount of change day‑to‑day, but everything was good quality so we didn’t mind at all.We had a small accident during our stay (completely n… more
A
asafs141
20/06/2026
“Perfect vacation”
We had an amazing experience at the resort. Everything was perfect from the moment we arrived. Every request was taken care of quickly and efficiently. There is a great playground for children, a private beach, several large pools, and plenty of delicious food. A special thank you to Katrina, who w… more
R
Rachel S
20/06/2026
“Laerma meal at Ella hotel”
Lush atmosphere great décor Staff where friendly helpful and very polite.special mention to our waiter SAM who was , informative, helpful with choosing our food and charming .just a overall brilliant first time experience from the Lacey and mead family x
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
7
Very good
Based on 1 reviews
Service: 5
Cleanliness: 9
Room: 10
Facilities: 7
Location: 8
Breakfast: 6
Lunch/Dinner: 6
Quality/Price: 4
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