Grand Hotel President

“Excellent Hotel With Spectacular Views”

Context: My wife and I stayed at the GHP at the end of June 2026 for 6 nights. We are in our 40s and did not have any children with us. Overall this is a really good hotel and I would definitely go back. There are a couple of caveats to this which I'll discuss below, but as an overall experience … more

Context: My wife and I stayed at the GHP at the end of June 2026 for 6 nights. We are in our 40s and did not have any children with us. Overall this is a really good hotel and I would definitely go back. There are a couple of caveats to this which I'll discuss below, but as an overall experience we were both really pleased with it. The GHP is sited on a cliff side overlooking the town of Sorrento, the Bay of Naples and Mount Vesuvius on the far side of the bay. The builders wisely put the bar, restaurant and pool on that side of the hotel, which means the views you get are absolutely unreal (see pics). We didn't have a sea view room but that was fine because we could just walk to the other side of the hotel. Having lunch or a cocktail with that view is a huge selling point. We also found that being higher up actually made it a bit cooler, probably because it was away from the traffic, city environment etc. The location does create an issue, namely that it's a bit isolated from the town, but GHP run an hourly shuttle bus into and out of town to get around this. We used this on multiple occasions and found it to be entirely reliable. The journey takes about 10mins and deposits you close to the very centre of Sorrento. The hotel itself could be seen as a bit "old fashioned". Whether you like or dislike this will depend on your perspective. If you like ultra modern, sleek hotels then this probably isn't for you, but we found it quite charming and characterful. Everything appeared well maintained and very clean so it's not tired/dated, there's clearly been a choice to retain a particular aesthetic. Our room was really nice and well air conditioned with a very comfortable bed and plenty of wardrobe and storage space, couldn't fault it at all. Possibly the biggest plus point, aside from the views, is the staff. The whole place seems to be run by about 10 people who all work extremely hard and are superbly professional. All bar, waiting, reception etc staff are fluent in English - the clientele seemed to be a mix of English, Italians, Americans and the odd German - and you can tell that they take pride in what they do. It's remarkable seeing the guy who served you a beer at the poolside suddenly morph into a white jacketed waiter for dinner! You can tell that it's not just a job for them, it's a point of professional pride. On the subject of food, the hotel does have a restaurant and we found this to be very decent when we ate there (we were half board so dinner was included). Being in Italy the wine list is obviously excellent. Generally speaking hotel restaurants can be a bit average but GHPs is pretty good, although you're probably going to want to venture out via the shuttle bus. The main caveat to all this is that if you're with young children then you might want to look at other places. GHP definitely has the feeling of being aimed more at teenagers, adults, couples etc, so your kids might get a bit restless unless you're planning to take them out and about a lot. To summarise, GHP is a really good, well run hotel with lots to recommend it (views, food, comfort, high quality staff). It's probably not ideal for a family of 4 or 5 but for couples etc looking to get away from the buzz of Sorrento whilst still being nearby it's absolutely ideal, especially if you enjoy a bit of "old school" hotel aesthetic.

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“Staff made it a most enjoyable stay”

We had an unplanned 2-night stay at the hotel due to the air traffic controllers strike .... and enjoyed our time. The staff were all most welcoming and professional. The room was spotless and the view from the balcony over Sorrento and the sea was stunning. I was particularly impressed by the (uni… more

We had an unplanned 2-night stay at the hotel due to the air traffic controllers strike .... and enjoyed our time. The staff were all most welcoming and professional. The room was spotless and the view from the balcony over Sorrento and the sea was stunning. I was particularly impressed by the (uniformed) bar and restaurant staff who went about things calmly and efficiently like true pros who take pride in doing things well. Would happily return for longer.

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“Truly exceptional Experience!!!”

What a treat! the hotel has a superb view, excellent services and even prosecco at breakfast where there is a truly full breakfast with a an egg cook station as well. Perhaps the hidden gem and the best experience of all were the two women at the spa!!! Stephania and her colleague provide the b… more

What a treat! the hotel has a superb view, excellent services and even prosecco at breakfast where there is a truly full breakfast with a an egg cook station as well. Perhaps the hidden gem and the best experience of all were the two women at the spa!!! Stephania and her colleague provide the best massage therapists I have ever experienced. they are very adept at their trade and took time to engage my family in a wonderful series of conversations. Hopefully they have a chance to see this review and stay in touch!! They truly elevate an exceptional hotel to an over the top experience my family will treasure for a lifetime. We will definitely be going back!!

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“Good hotel but can be noisy at night”

My girlfriend and I stayed here with another couple for 7 nights. Positives:- The hotel is very clean, the rooms are spacious and the pool area is beautiful. (More on the rooms later). The staff around the bars and pool are extremely nice and make the hotel (not so much at reception but please … more

My girlfriend and I stayed here with another couple for 7 nights. Positives:- The hotel is very clean, the rooms are spacious and the pool area is beautiful. (More on the rooms later). The staff around the bars and pool are extremely nice and make the hotel (not so much at reception but please see the negatives). The shuttle is super helpful and leaves on time everyday. The food at the hotel is slightly expensive but good. They noticed it was my birthday and left me a personalised happy birthday note and a bottle of Prosecco which I am extremely grateful for and I think this was very nice of them - thank you. The views you get whilst around the pool or eating are amazing. Before I give the negatives, I do not leave habitual negative reviews, you will see on my account all my reviews are mostly good reviews, so you can trust I’m just being honest. Negatives:- The noise, because of how the hotel is built you can literally hear people walking around their rooms above you or plugging in things into the walls next to you and speaking, moving bags etc. Your experience in this hotel is like a lottery, if you get considerate people above or beside you’ll be fine, we didn’t win this lottery. We had someone extremely loud and inconsiderate above us, stomping around and throwing things on the floor every night for three nights between the times of 11:30pm - 1am. Honestly you could hear every step as they stomped around their room, dragged their suitcases around the rooms and were DRAGGING FURNITURE around at 12am… we could not sleep. We bought this to the attention of the receptionists by calling them. They investigated by going to the floor with me and showing me there was no noise, as they said “ no shouting”… they were not shouting but moving furniture and banging things around which you cannot hear in the hallway but from below … in our room. Sadly, I went to reception twice pleading that they merely ask the occupants to be more considerate. One morning a gentleman at reception who never once smiled during our stay (maybe it’s just the Italian way?) said he would move us rooms. I even showed them a video taken from our room of them banging furniture around at 1am but it never felt like they took our complaint seriously at all…. When I went back to reception another woman was there and barely knew anything about it, bear in mind this is the third day now after two nights of this.. she said “ if it happens again tonight come to reception” …. Back to square one. On our third and last night, they were at it again after coming back probably drunk from sorrento on the last shuttle and disturbed our sleep. I didn’t even bother with reporting it to reception… it was abundantly clear they did not want to do anything about it. I understand a hotel is built a certain way, the staff did not build it, however, after the first three complaints all they had to do was as the people to politely be more considerate at night. I also think it wouldn’t be so bad if the reception staff showed some enthusiasm, even if you aren’t friendly people, put on a smile… you work in hospitality.. we’ve paid thousands to stay at your hotel, the least you can do is pretend to be happy we’re there. I’ve had more smiles and enthusiasm from travel lodge staff. Sorry to say but I won’t be back unless you insulate your walls and cheer your reception staff up a bit, that being said it has the potential to be really good.

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