Grand Hotel President

“Superb hotel with fantastic views and amenities”

Superb! Delightful spacious hotel, set on a hill top with fabulous views over Sorrento, Vesuvius and Bay of Naples. We upgraded our room (at a cost of an extra 50 Euros per night) for a balcony with sea view and it was worth the extra expense. Some rooms around the hotel looked to have a very di… more

Superb! Delightful spacious hotel, set on a hill top with fabulous views over Sorrento, Vesuvius and Bay of Naples. We upgraded our room (at a cost of an extra 50 Euros per night) for a balcony with sea view and it was worth the extra expense. Some rooms around the hotel looked to have a very disappointing view, so I would check exactly where your room would be. The room was air-conditioned, spacious and relaxing with the bed view. It was very clean, room service was excellent, amenities were good and we had no problem with noise, in fact the opposite, it was very quiet. There is a delightful clean pool with many loungers, pool side bar for drinks and food and also landscaped gardens. There is free Wi-Fi, some evening entertainment, although I would describe this as 'tasteful' rather than 'disco', marvellous restaurant, offering delightful food, excellent breakfast and you have the option of eating in or on the terrace to enjoy the views. Terrace availability is on a first come/first served basis but there are many tables on the terrace and we certainly did not have an issue with trying to get a table on the terrace. The waiters are expecting you to want to eat outside, however inside is extremely spacious, air-conditioned and comfortable. There is a free shuttle bus from this hotel into Sorrento town, and back again, running almost every hour and should it be full, then two trips are made to accommodate everyone. The walk down into Sorrento is doable but not recommended. The shuttle service is faultless! From the hotel you can book trips, that actually pick up/drop off from the hotel and price wise they are no different from holiday package trips or tour operators in Sorrento itself. The reception staff are very helpful with whatever issues that need to be discussed/addressed and their English is excellent! This hotel is very clean throughout, the staff are very pleasant and helpful and we had a delightful July stay. No cash is accepted in the hotel - to pay for drinks for example is made via your electronic door card, so perhaps advisable to keep a note of what is spent. Drinks were of a town price I would say, for example 5 euros for a coke, 14 euros for a cocktail and 8 euros for beer. Restaurant water was 5 euros a bottle, with room bottled water in the fridge costing 3 euros for replacement. Of note if you are thinking of booking a trip from Sorrento itself and not through the hotel, it is possible that you will have a problem of getting to the pick up point early as the shuttle bus would not be running at that time. I contacted the hotel before leaving for our holiday to see if it was possible to book trips through them, if they collected from the hotel directly and what trips were offered and in reply sent a detailed email covering 42 trips that could be booked through them, or before your holiday to make sure you got the day/trip you wanted. We did do this and payment was made on arrival at the hotel. We were collected and returned to our hotel from the trips booked through the hotel. They covered absolutely everything people could be interested in! I will review the trips separately but just to say I would definitely recommend them as the three trips we did (Capri, Amalfi and Positano boat stop offs/coastal trip and Pompeii and Vesuvius) had excellent reps - very informative, funny and very good with children. The trip prices were no different from tour company prices in Sorrento town. There is nothing I can fault on this hotel, it is a hotel for families and couples alike and our experience was excellent. The only thing I would add is that we went there for an anniversary celebration, which the hotel was informed of by the Travel Agent, but no acknowledgement was made by the hotel in this regard - however this was not too surprising from our point of view, just a little disappointing and I only mention it now in case of interest.

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“Great experience”

Excellent hotel with great service and amazing view. Breakfest was very rich. Room outstanding. We stayed for 2 nights. Hotel offers free shuttle bus to city center. Calm and convinient location if you want visit Amalfi coast, Capri and Napoli.

“Amazing Hotel!! Amazing staff!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

We have been staying at the Hotel President since 7th July, and sadly our holiday comes to an end on Thursday. 😢 From the moment we arrived, we have been made to feel so welcome. The hotel is absolutely beautiful, with elegant décor and attention to detail throughout. Everything is spotless, styli… more

We have been staying at the Hotel President since 7th July, and sadly our holiday comes to an end on Thursday. 😢 From the moment we arrived, we have been made to feel so welcome. The hotel is absolutely beautiful, with elegant décor and attention to detail throughout. Everything is spotless, stylish, and maintained to an exceptionally high standard. A special thank you to the wonderful reception team. Nothing has ever been too much trouble. They helped us book our trips, answered all of our questions with a smile, and even arranged a taxi at very short notice when I urgently needed to get into town. Your kindness and professionalism have been truly appreciated. ❤️ We would also like to say a huge thank you to Adriana, who has looked after our room during our stay. She is such a lovely, friendly lady who always greets us with a smile and keeps our room immaculate. Thank you, Adriana—you are amazing! ❤️ The restaurant is beautifully decorated in fresh green and white, creating a bright and relaxing atmosphere. The food has been delicious, and every member of staff has been outstanding—friendly, attentive, and always working incredibly hard to ensure guests have a wonderful experience. The pool bar is equally impressive, with the same fresh, welcoming atmosphere. It seems that many of the staff rotate between the restaurant and the pool bar, and wherever they are working, they always provide the same exceptional service. The complimentary shuttle bus into town has been a fantastic perk and has made getting around so easy. A special mention to the lovely driver, who now cheerfully says, “See you later!” After me every time we get off the bus. It always makes us smile. 😆 Thank you to everyone at Hotel President for making our holiday so special. We have had a wonderful stay and made some fantastic memories. We will be very sad to leave, but we hope to return again in the future. ❤️ Sue and Carlton - we love you all ❤️

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