Palau Marco Polo

“Best view”

Best view and great hospitality. Nice high ceiling and comfortable beds. The staff are kind and service minded. Good atmosphere here. Nice and clean. Location is excellent and right on the castle bastion

“Great location but several negatives!!!”

Chose the rooms (it is not a guest house) based on location. Overall the place was clean and functional but there are some problems. Firstly it is impossible to drive to the property and drop off luggage. You need to find a paid parking place and walk with your luggage. This could mean walking up… more

Chose the rooms (it is not a guest house) based on location. Overall the place was clean and functional but there are some problems. Firstly it is impossible to drive to the property and drop off luggage. You need to find a paid parking place and walk with your luggage. This could mean walking up to 1 mile depending on parking location. Secondly we booked a room with private bathroom, but on arrival discovered that it was across a corridor and required unlocking doors. Thirdly the owner is so concerned about the a/c being left on that he has added a key. As the keys are all on one ring, you cannot be in the bathroom with the door locked without switching off the a/c and locking bedroom door. A completely unsatisfactory solution. Fourthly, the property seems to lack any fire prevention or detectors. This is really more a collection of rooms in an apartment rather than a guest house (as described). Bottom line is the location is great once you are in the property but the negatives were never shared in advance. Nor did the owner seem to care.

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“Good location , simple accommodation ”

We stayed here as a family of four in two separate rooms . One of the rooms was advertised as having a balcony but in fact this balcony was shared with a rook next door without any privacy between the two whatsoever . We found this unacceptable and demanded some refund for false representation . Th… more

We stayed here as a family of four in two separate rooms . One of the rooms was advertised as having a balcony but in fact this balcony was shared with a rook next door without any privacy between the two whatsoever . We found this unacceptable and demanded some refund for false representation . There was no table on the balcony , they provided us with poor quality plastic chairs and we had to bring one of the tables from the inside onto the balcony to be able to use it . The bed was large and comfortable , but the rest of the accommodation was really quite bad , the small fridge did not work as it should , the drawers were stiff and could not be opened properly . There was no provision of drinking glasses or anything else . Bathroom shower pressure was terrible , very weak and it was impossible to shower properly because of this . The only thing that we liked was the location , but we found it too loud until very late in the evening, and at weekends the noise lasted all thru the night . So although we chose it based on its location , I would not recommend it if you are looking to get any decent sleep during your stay .

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