Description
Facilities: Guests have a choice of 345 non-smoking rooms. English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the resort include a baggage storage service and a safe. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The r… more
Meals: The dining area includes a buffet restaurant and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. The resort offers a wide range of catering options. Bed and breakfast and half board can be booked. A delicious breakfast guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte, or a set menu.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Disco / DJ
- Entertainment
- Live music
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Outside parking
- Parking
- Means of communication with the center
- Shuttle
- Shuttle transfer
- Airport transfer
- Transfer to train station
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Café
- Car rental
- Cash machine at the hotel
- Club
- Conference centre
- Credit card
- Doctor
- Garden
- Hair dryer
- Healthcare centre
- Luggage storage
- Luggage storage
- Meeting room
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Tile / marble flooring
- Wake-up call service
- Wedding service
- Children
- Children´s entertainment
- Cot
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Towel service
- Bars
- Bar
- Beach bar
- Coffee shop
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Buffet restaurant
- Kids buffet
- À la carte restaurant
- Gym and SPA
- Gym
- Massages
- Activities
- Bike rental
- Diving
- Padel tennis
- Surfing
- Table tennis
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Ground floor reception
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 2849 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Pollina
Showing 2 featured reviews out of 2849 TripAdvisor reviews
K
Kevin C
23/09/2025
“Wow”
What a beautiful place in every way. Staff are excellent with a beautiful setting. We are definitely coming back. Walks around the complex are stunning
R
RingoGilkey
Oakland, California
20/10/2025
“A Beautiful Place That Felt a Little Off.”
While the resort is in a beautiful setting and very well maintained, there were little things that put us off. The requirement that we needed to wear an irritating plastic bracelet was the most annoying of all. It reflected the corporate attitude that dominated the feel of the place.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 2 reviews
Service: 7
Cleanliness: 10
Room: 10
Facilities: 10
Location: 9
Breakfast: 10
Lunch/Dinner: 8
Quality/Price: 7
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More Info Less Info
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