Ortea Palace Hotel, Sicily, Autograph Collection

“Such a memorable stay to kick off our Sicilian holiday!”

This was honestly one of those stays that just sticks with you,from the moment we arrived everything felt easy, relaxed, and genuinely welcoming. The hotel itself is stunning , a former post office that’s been beautifully restored, with so many original features still intact,high ceilings, grand sp… more

This was honestly one of those stays that just sticks with you,from the moment we arrived everything felt easy, relaxed, and genuinely welcoming. The hotel itself is stunning , a former post office that’s been beautifully restored, with so many original features still intact,high ceilings, grand spaces, but still very comfortable and not overdone. We were lucky enough (Titanium status definitely helped here) to be upgraded to a duplex suite with a sea view – and it really made the stay feel special. Waking up to that view each morning was something else. At check-in, Caterina looked after us,she was incredibly warm and friendly, took the time to explain the town, gave a few recommendations, and just made us feel at home straight away, not rushed, not scripted, just genuinely nice. Location-wise, you couldn’t ask for better, right in Ortigia, and everything is within walking distance – restaurants, little streets, the waterfront – all just a short stroll away. Breakfast each morning was a highlight – a mix of buffet and à la carte – fresh pastries, great coffee, and plenty of choice without it feeling overwhelming. You could take your time with it. We also had dinner one evening in the main restaurant – and it ended up being one of our favourite meals of the trip. Francesco, who looked after us, was excellent – really knowledgeable about the wine, very personable, and what stood out was how he remembered and greeted us by name every time we crossed paths afterwards – a small thing, but it makes a difference. Across the board, the staff were fantastic, friendly, attentive, but never overbearing, just a really nice balance. All in all, probably the top hotel on the island, and somewhere we’d happily return to.

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“Ortea Palace, the gem of Ortigia!”

I still dream of our beautiful, well-appointed suite with huge balcony overlooking the sea, boats and stunning Ortigia. The hotel is top-notch---5 star quality, fabulous staff, lovely amenities, plus a scrumptious and extensive breakfast in the grand lobby. We loved every minute of our five nights.… more

I still dream of our beautiful, well-appointed suite with huge balcony overlooking the sea, boats and stunning Ortigia. The hotel is top-notch---5 star quality, fabulous staff, lovely amenities, plus a scrumptious and extensive breakfast in the grand lobby. We loved every minute of our five nights. It's in a great location, steps away from the market, the bridges to Siracusa mainland, and so many amazing restaurants. Counting the days until we return!

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“Stunning hotel with FABULOUS staff!”

We chose the hotel because of its location and it is the perfect place to explore Ortigia and Siracusa Wonderful ambience with a stunning ground floor area The buffet breakfast was excellent with literally every taste catered for Marriott should be extremely proud of the exceptional level of servic… more

We chose the hotel because of its location and it is the perfect place to explore Ortigia and Siracusa Wonderful ambience with a stunning ground floor area The buffet breakfast was excellent with literally every taste catered for Marriott should be extremely proud of the exceptional level of service Without exception all staff were charming, well skilled and could not do enough to ensure we were well looked after. Having spent my career in hospitality, I can truly say from reception to housekeeping, porters to wait staff we were thoroughly impressed Siracusa is a fabulous place to holiday with Ortea Palace the jewel in the crown!

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