Hotel President Viareggio

“Lovely Beach Front Small Hotel”

Great location, very clean hotel, wished I had booked a balcony room, as there is no outdoor space at all. The days we spent on the beach, we did through beach Irene, and paid 42 euros a day for a kazebo, as it was very hot, and needed the shade. The buffet breakfast was superb, and all the staff … more

Great location, very clean hotel, wished I had booked a balcony room, as there is no outdoor space at all. The days we spent on the beach, we did through beach Irene, and paid 42 euros a day for a kazebo, as it was very hot, and needed the shade. The buffet breakfast was superb, and all the staff were helpful, I didn’t like the A La carte breakfast, undercooked poached eggs, but was not a deal breaker, the bar area is lovely, but no atmosphere,,,, but the Campari sodas were excellent. Great base for lucca, Pisa, Florence, and fabulous fish restaurants in Viareggio. Overall a very good small hotel.

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“Great hotel, food was hit or miss”

Just spent a week at Hotel President in Viareggio with my UK coach tour group. Overall we had a great stay and were made to feel very welcome throughout. The front desk staff, porterage team and restaurant front of house staff were all friendly, attentive and very hardworking. Special mention to La… more

Just spent a week at Hotel President in Viareggio with my UK coach tour group. Overall we had a great stay and were made to feel very welcome throughout. The front desk staff, porterage team and restaurant front of house staff were all friendly, attentive and very hardworking. Special mention to Laila, Giusy and Clara who looked after us brilliantly all week with big smiles despite being constantly busy. Rooms were comfortable and well appointed with kettle and minibar included. My only criticism would be the food, which was a bit inconsistent. Pasta was often undercooked rather than properly al dente, and some dishes lacked flavour or creativity. The Tuscan evening meal of pasta bolognese followed by meatballs in tomato sauce felt rather uninspired, and the bacon and scrambled eggs at breakfast were unfortunately not great at all. Thankfully there were still plenty of other breakfast options available. Despite that, we thoroughly enjoyed our stay and would happily return.

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“Great Staff and Location”

We there for 14 days with a tour group. Location is wonderful for walking many places along the waterfront and is very close to the bus and train station. The staff is very friendly and helpful. Rooms were very comfortable and we lucked out by having a balcony that faced the beach. Our criticism is… more

We there for 14 days with a tour group. Location is wonderful for walking many places along the waterfront and is very close to the bus and train station. The staff is very friendly and helpful. Rooms were very comfortable and we lucked out by having a balcony that faced the beach. Our criticism is more about the breakfast buffet. Staff were amazing but you tire really quickly of scrambled eggs after 14 days. More variety would be nice in both breakfast and dinners. Location makes this place and excellent option.

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“Fell Short of Expectations”

Having spent a week at Hotel President we left feeling very disappointed. Firstly, on booking directly with the hotel via their website, I gave my credit card details which, of course is standard practice to guarantee a booking. However the hotel then put a shadow on my card of over £200. This me… more

Having spent a week at Hotel President we left feeling very disappointed. Firstly, on booking directly with the hotel via their website, I gave my credit card details which, of course is standard practice to guarantee a booking. However the hotel then put a shadow on my card of over £200. This meant that, although no money was debited, £200 of my credit was no longer available to me. After a week the shadow was still there and I asked the hotel to remove it. I was assured that this had been done. However it had not, and it was a full calendar month before my funds were available to me again. The hotel do not tell you that they are going to do this, which I find an unacceptable practice. On checking in we were directed to the lift, but no offer to help with our luggage was offered. Apart from the very young waitress, and another waitress with long curly hair, who was extremely nice, we found the rest of the staff to be unfriendly and unwelcoming, especially one of the women on the front desk. On only 3 of the 7 mornings that we were there, we were asked what we would like to drink at breakfast. On the other mornings, after waiting for an unacceptable time, I had to approach a waitress and ask for tea/coffee. With regards to dinner, as vegetarians in Italy we would normally partake an antipasto, a primi and a dessert (as secondo is normally meat and/or fish). However despite seeking confirmation that vegetarian food would be available, the menu was extremely limited. One evening there was not one single vegetarian antipasto. Another evening the primi offering was vegetable soup! This is extremely poor for a 4 star hotel. The dolce at 10 euros for a tiny portion was also a disappointment so we mostly chose to eat elsewhere. At check-out I was not asked if everything had been satisfactory, or thanked for my custom, I was simply told the amount I owed and handed a receipt, I was not even afforded a smile. This type of attitude does not encourage a return.

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