Description
The Ixtapa Palace offers a charming, traditionally Mexican atmosphere, perfect for relaxation or enjoying the tropical surroundings and activities. The hotel's newest attraction, Magic World Water Park, provides fun for all ages with features like a pirate village, a 130-meter ship channel, and a 20-meter pirate ship with slides. A 17-meter artificial mountain boasts high-speed slides, alongside … more
- Other
- Air conditioning
- Additional services
- Laundry Service
- Lift
- Reception
- 24-hour reception
- Porter service
- Entertainment
- Pool table
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Balcony
- Garden
- Pool
- Security
- Sun terrace
- Terrace
- Children
- Babysitting service
- Kids' playground
- Bars
- Bar
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Mini golf
- Accessibility
- Wheelchair access
- Deposit:
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- General
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- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 360 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its wealth of amenities
Showing 3 featured reviews out of 360 TripAdvisor reviews
M
Melissa A
04/03/2026
“Great time with the family.”
Clean hotel with 3 swimming pools. Had fun with the family. The staff was helpful and friendly. The noise level was acceptable. The rooms had all the basics including a kitchenette. I love that Ixtapa has so much greenery on and off the property. The beaches were within walking distance. Ofcou… more
4
405priscillah
San Francisco, California
27/02/2021
“Love their spa”
Have been staying at the Krystal for 30 years. They’ve changed ownership a lot but this last visit was a great experience. They have a great price, you’re on the beach, the rooms are clean and spacious. I tried their spa for a facial and massage and it was the highlight of my trip. Coming from Cali… more
B
bbmmssxx
19/08/2020
“Despite the pandemic all went well”
Beaches were not crowded. The experience was nice despite the pandemic. Felt safe. It was hot during summer months. I saw staff disinfect rooms with some vapor contraption. So it made me feel at ease in regards to getting coronavirus. Cant wait to go back next year.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info