Description
ATELIER Playa Mujeres is an All-Inclusive 5+ Star Resort for Adults and guests over 16 years old, offering a fantastic concept inspired by the Art and Design of Contemporary Mexico. Its innovative atmosphere blends harmoniously with the mesmerizing natural landscape of Playa Mujeres, set between the crystalline waters of the Caribbean and a magnificent golf course. Created as an authentic masterp… more
Access to the VIP Lounge by Mera, located in terminals 2, 3 and 4 of the Cancun International Airport. You will be able to enjoy a variety of services and amenities upon your return home. Upon check-in at the hotel, the Concierge department or the assigned Butler will give you a voucher with the terms and conditions.
more
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Casino
- Dartboard
- Entertainment
- Pool table
- Shops in hotel
- Theatre
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Outside parking
- Parking
- Valet parking
- Shuttle transfer
- Transfer to golf course
- Transfer to nearest beach
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Car rental
- Cash machine at the hotel
- Chapel
- Club
- Conference centre
- Currency exchange
- Doctor
- Fan
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Heated pool
- Infinity Pool
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Newspapers
- Picnic area
- Pool jacuzzi
- Poolside huts
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Terrace
- Trouser press
- Wedding service
- Bars
- Bar
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Buffet restaurant
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Golf course within 3 km
- Table tennis
- Tennis court
- Accessibility
- Accessible floor to entertainment room
- Accessible floor to reception
- Accessible floor to the adapted room
- Accessible floor to the restaurant
- Bathroom door greater than 80cm
- Bathroom with bathtub
- Bathroom with shower
- Facilities for people with disabilities
- Free basin depth greater than 60cm
- Hotel entrance with ramp
- Hotel entrance with steps
- It has support bars in the bathroom
- Lift on the ground floor
- Shower floor at the same level as the bathroom floor
- Toilet access with bars
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Excellent
Based on 7093 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its spacious and comfortable rooms
Showing 5 featured reviews out of 7093 TripAdvisor reviews
A
Anthony E
22/04/2026
“If you're thinking about a different resort, think again.”
This was our 3rd week long visit and it gets better every single time. As we were on our Baby Moon we decided to stay our entire time on resort grounds and it did not disappoint. The food is impecable - would highly recommend the surf and turf at Suspiro! Beyone that, the staff is incredible. From … more
M
Meg B
22/04/2026
“Absolutely amazing”
Damarys was the most personable, hospitable and kindest person we have ever interacted with! The resort itself was 10/10 but she made the whole experience 12/10. We will absolutely be back!
C
Cardiomardio
Houston, Texas
21/04/2026
“Gorgeous property with stellar service, top tier food, and luxurious relaxation abound”
The hotel is spectacular. Every one of the staff members is top tier. The food is the best I’ve had of the Cancun/isla mujeres resorts I’ve stayed at, and the choices are PLENTY. Initially stayed in a normal room for a night while our upgrade was confirmed and moved to a swim up room. It seems like… more
N
NONITA M
20/04/2026
“Absolutely Lovely”
Beautiful adults only resort with personal concierge! Carlos and Leyner ŵere extremely helpful. Highly recommend El Cielo for the best pool view ever!
L
Lillylyrick
Kent, United Kingdom
20/04/2026
“28 days and a lifetime of great memories”
Another 28 days at the amazing Atelier. We visited in March 2026 and experienced service out of this world. The staff go above and beyond to ensure your stay is the most memorable and every day we were treated like royalty. Alonso and Carlos are new to the already outstanding concierge pool team … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 1 reviews
Service: 8
Cleanliness: 8
Room: 8
Facilities: 8
Location: 8
Breakfast: 8
Lunch/Dinner: 8
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.