Description
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk..
A stay at Hotel Plaza Kokai Cancún places you in the heart of Cancun, within a 5-minute drive of Las Palapas Park and Plaza Las Americas. This family-friendly hotel is 2 mi (3.2 km) from Puerto Cancun Marina Town Center and 8.4 mi (13.5 km) from La Isla Shopping Mall.. Distances are displayed to the nearest 0.1 mile and kilometer. Benito Juarez Municipal Building - 0.4 km / 0.3 mi Las Palapas Park - 0.7 km / 0.4 mi Mercado 23 - 0.9 km / 0.5 mi Ceviche Square - 1.1 km / 0.7 mi Puerto Cancun Golf Course - 1.1 km / 0.7 mi Séptimo Día Adventist Church - 1.3 km / 0.8 mi Puerto Cancun Marina Town Center - 1.5 km / 0.9 mi Mercado 28 - 1.6 km / 1 mi Plaza 28 - 1.8 km / 1.1 mi Cancun Cultural House - 2.1 km / 1.3 mi Plaza Las Americas - 2.2 km / 1.4 mi Royal Yak Casino and Sports Book - 2.4 km / 1.5 mi Amerimed Hospital - 2.6 km / 1.6 mi Beto Avila Baseball Stadium - 2.6 km / 1.6 mi Extreme Adventure - 2.7 km / 1.7 mi The preferred airport for Hotel Plaza Kokai Cancún is Cancun Intl. Airport (CUN) - 18.4 km / 11.4 mi . Near Mercado 23.
Enjoy international cuisine at El meson espanol, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the swim-up bar..
- Other
- Air conditioning
- Heating
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Disco / DJ
- Entertainment
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Outside parking
- Paid parking
- Parking
- Security-controlled parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Club
- Conference centre
- Credit card
- Currency exchange
- Doctor
- Fax/photocopier
- Hair dryer
- Ice maker
- Iron
- Ironing equipment
- Laundry
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Sun terrace
- Terrace
- Trouser press
- Vending machines
- Wake-up call service
- Children
- Babysitting service
- Kids' pool
- Bars
- Bar
- Coffee/tea in public areas
- Vending machines
- Restaurants
- All inclusive
- Breakfast buffet
- Breakfast in bed
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Adults-only outdoor pool
- Children’s pool
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible lobby
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
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- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Good
Based on 206 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 3 featured reviews out of 206 TripAdvisor reviews
E
Eevahn
Brooklyn, New York
01/02/2022
“Good location for short term”
The hotel is really nice and close to everything, but needs little renovation. We stayed just a few days and the hotel is really good for the short time. Bus terminal, downtown in the walking distance, taxi to the beaches on the Hotel Zone just 10-20 min on a car, taxi about $5-10 dollars one way.… more
C
cwarrow
Milwaukee, WI
17/04/2025
“Good for a one night stay”
Full disclosure – we did not pay for this hotel, this was the hotel that the airline put us up in after our flight was canceled and we had to stay an extra day. ROOMS – The room was clean (as was the bathroom) and the beds and pillows were comfortable. However, the only thing to cover yourself wi… more
O
ON n
31/12/2024
“Fair for the price with some disclaimers”
The room was clean and spacious. However there were several things that the hotel management should change: 1. Do not impose a schedule for hot-water for guests (7pm-12am!) 2. Get proper black out curtains for windows facing street, the blackout curtains in our room dud not fit window and bright li… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 3 reviews
Service: 8
Cleanliness: 7
Room: 7
Facilities: 7
Location: 9
Quality/Price: 7
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