Description
Facilities: The hotel has a reception desk and features 425 rooms. Wireless internet access (no extra charge) is provided to guests. Guests can get more information about excursions at the tour desk. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service (for a fee)… more
Meals: Various dining options are available, including 5 restaurants, a café and a bar. All-inclusive is offered as a catering option. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. For guests, alcoholic and non-alcoholic drinks are included.
- Other
- Air conditioning
- Additional services
- Laundry Service
- Reception
- Porter service
- Reception
- Entertainment
- Entertainment for adults
- Shops in hotel
- Parking
- Nearby parking
- Smoking
- Smoking not allowed
- Wi-Fi
- Wi-Fi
- Services
- Conference centre
- Fan
- Children
- Kid´s club
- Bars
- Bar
- Swimming pools
- Children’s pool
- Outdoor pool
- Gym and SPA
- Spa
- Turkish bath
- Activities
- Golf course
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 9656 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 5 featured reviews out of 9656 TripAdvisor reviews
H
haemi07
Edgewater, New Jersey
21/07/2026
“Our 11th visit to our favorite resort”
We are Prestige members, and we booked the Rose Gold Villa. We absolutely love the walkout pool overlooking the beach. This was our 11th time coming to this resort, and it truly feels like our second home. One of the reasons we keep coming back is the size of the resort—it’s easy to get around but… more
M
Maryse P
15/07/2026
“Allergies”
If you have food allergies and are wondering if Iberostar Selection Cancún is safe, this review is for you! I have severe allergies to peanuts, tree nuts, and shellfish, and I get violently sick if I eat them. I was honestly pretty nervous before coming, but the staff here were absolutely amazing.… more
C
christianMleon
17/07/2026
“Excellent hotel for a family vacation”
Excellent hotel for a family vacation. The service was great . We love the Staff, they were very friendly, attentive, and helpful. We love the prestige area ,as an iberostar member I’m so grateful with the prestige staff ,they took care of me and my family., Flor, Teo, Alexis and Guadalupe did a… more
F
F9724KHdavidl
Nashville, Tennessee
15/07/2026
“Good experience, but it’s not 5-star”
Overall good resort. A few things that need to be fixed. There’s not enough chairs at the pool for the number of guests at the resort. It’s so bad that guests put out towels the night before to reserve chairs. I’ve never seen anything like it. Also, the elevators stop at every floor on the way… more
A
Allysan J
18/07/2026
“Over all I give in 3 out of 5 stairs”
So first of all , the staff is very friendly and great for people who have kids. The buffet is not great I will give it a 5/10. The resturants I will give it a 7/ 10. The cleaness I will give it a 7/10 the toliets have black mold growing in them and on the curtains in the room. The alcohol servers … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 6 reviews
Service: 9
Cleanliness: 10
Room: 10
Facilities: 10
Location: 9
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 10
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