Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas. The souvenir shop gives guests the opportunity to bring home mementos of their holiday. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park th… more
Location: This hotel offers guests plenty of luxury and comfort. It is located by Cancún beach, only around 5 minutes from the largest shopping centre in the hotel area, opposite which is AquaWorld, a water sports centre. Cancún is around a 20-minute drive and there is an ADO bus stop by the property. Xcaret and Xel-Ha nature parks are about 72 km and 122 km away from the hotel, respectively. Puerto Morelos (around 36 km), Playa del Carmen (around 68 km away) and the ruins of Tulum (roughly 130 km away) are all well worth a visit. Cancún International Airport is around 15 minutes away.
Meals: Dining facilities include a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Reception
- Concierge service
- Porter service
- Reception
- Entertainment
- Entertainment for adults
- Parking
- Nearby parking
- Wi-Fi
- Wi-Fi
- Bars
- Bar
- Snack bar
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Services
- Conference centre
- Activities
- Tennis court
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 21520 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 5 featured reviews out of 21520 TripAdvisor reviews
C
Cosette B
Rockledge, Florida
18/05/2026
“Just wow!”
This resort is absolutely stunning. I understand why they call themselves The Icon. The property is so grand and luxurious and in great location. We had the pleasure of staying at Paradisus Cancún in the second week of May for our anniversary. Our concierge Javier (Javo) was professional and friend… more
M
Mohamed D
17/05/2026
“Unique great experience”
I have been a regular to Paradisus for 3 years and it is one of my best place to find peace, relax, release pressure and enjoy life. I can’t express how happy I am being at this place. The experience is unique and the best. I want to thank the crew from the reception, the restaurants, the workout, … more
L
LouRinda B
17/05/2026
“Perfection at Paradisus”
Just returned from a week long stay at the newly renovated Paradisus Cancun. This was our fourth visit to this beautiful resort. We booked The Reserve Jr. Suite (ocean view). The room was exceptionally clean and provided a spectacular view of the ocean. The entire property is immaculate! Sergio, o… more
E
emma w
16/05/2026
“Jesus kept us entertained many times - Yoga - tequila - candles ! We came we stretched - we drank - we made fire !”
We stretched - we drank - we made fire !!
W
Wendy S
18/05/2026
“Lovely escape with beautiful views”
This was our second time at the resort. Since the remodel closed them for a year and it just re-opened a month prior to our arrival we expected small hiccups. They were all addressed in a timely fashion with the assistance of our butler Eduardo. The view is spectacular and would recommend the resor… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 6 reviews
Service: 8
Cleanliness: 9
Room: 8
Facilities: 10
Location: 9
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 9
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