Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas. The souvenir shop gives guests the opportunity to bring home mementos of their holiday. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park th… more
Location: This hotel offers guests plenty of luxury and comfort. It is located by Cancún beach, only around 5 minutes from the largest shopping centre in the hotel area, opposite which is AquaWorld, a water sports centre. Cancún is around a 20-minute drive and there is an ADO bus stop by the property. Xcaret and Xel-Ha nature parks are about 72 km and 122 km away from the hotel, respectively. Puerto Morelos (around 36 km), Playa del Carmen (around 68 km away) and the ruins of Tulum (roughly 130 km away) are all well worth a visit. Cancún International Airport is around 15 minutes away.
Meals: Dining facilities include a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Reception
- Concierge service
- Porter service
- Reception
- Entertainment
- Entertainment for adults
- Parking
- Nearby parking
- Wi-Fi
- Wi-Fi
- Bars
- Bar
- Snack bar
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Services
- Conference centre
- Activities
- Tennis court
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 21574 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 5 featured reviews out of 21574 TripAdvisor reviews
E
ExplorerStanley
New York City, New York
04/06/2026
“Unparalleled Service and Environment”
This is my third time coming to Paradisus Cancun. It’s by far the best all-inclusive resort I’ve ever been to. I always book their Reserve Adults Only section, it’s very much worth it. My butler, Omar Robledo, is among the main reasons I give this resort the highest of ratings. When I return, and… more
R
Ruby T
04/06/2026
“Ginger Bar”
Flor y Andrés from Ginger Bar were great. They were very attentive and were always willing to serve us.
S
Sara H
01/06/2026
“Alberto Paradisus Cancun”
Alberto is the best! He checked us in and it was such a smooth process. Even upgraded our room to a higher floor so we can have a better view! 10/10
E
emartinez32395
Los Angeles, California
02/06/2026
“Nice hotel”
It was a great experience going to Cancun we’ll definitely stay there again and recommend it to everyone.
M
M9558QDphilipm
South Houston, Texas
02/06/2026
“My summer vacation experience”
Pascqual and Armando at the buffet were amazing. Very helpful. Overall the resort has changed. We have been to Paradisus 4 times and this time the overall quality was just average. The food quality and variety was not good. It was the same food every day, salty and bland. We love the staff, but o… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 6 reviews
Service: 8
Cleanliness: 9
Room: 8
Facilities: 10
Location: 9
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 9
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