Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas. The souvenir shop gives guests the opportunity to bring home mementos of their holiday. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park th… more
Location: This hotel offers guests plenty of luxury and comfort. It is located by Cancún beach, only around 5 minutes from the largest shopping centre in the hotel area, opposite which is AquaWorld, a water sports centre. Cancún is around a 20-minute drive and there is an ADO bus stop by the property. Xcaret and Xel-Ha nature parks are about 72 km and 122 km away from the hotel, respectively. Puerto Morelos (around 36 km), Playa del Carmen (around 68 km away) and the ruins of Tulum (roughly 130 km away) are all well worth a visit. Cancún International Airport is around 15 minutes away.
Meals: Dining facilities include a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Additional services
- Lift
- Reception
- Concierge service
- Porter service
- Reception
- Entertainment
- Entertainment for adults
- Parking
- Nearby parking
- Wi-Fi
- Wi-Fi
- Bars
- Bar
- Snack bar
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Services
- Conference centre
- Activities
- Tennis court
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 21705 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 5 featured reviews out of 21705 TripAdvisor reviews
R
Ryan D
11/07/2026
“Amazing Concierge”
Rommel was absolutely amazing. Catered to all my family’s needs and was extremely attentive. He provided daily updates and went above and beyond to ensure our stay was as comfortable as possible. Can’t say enough about his professionalism. Rommel was prompt and even helped provide answers on his of… more
L
Luciel A
11/07/2026
“AMAZINGG”
We had an amazing stay at Paradisus Cancún! The resort is absolutely beautiful, with stunning beaches, modern rooms, and a relaxing atmosphere. The staff went above and beyond to make us feel welcome, and the service was outstanding from start to finish. The food was delicious with plenty of variet… more
C
Canada Post U
10/07/2026
“Tequila”
Atilano and Francisco were the best at the Blue agave restaurant
4
450valentinac
12/07/2026
“Great Stay”
We had a great time! The room was very clean and modern. I was celebrating my birthday and we had dinner at Blueagave and Alberto made our night memorable. We received great service and a special treat! Thank you! The only room for improvement is the service at the pool. Though the staff was very … more
T
Tanya C
San Rafael, California
11/07/2026
“Clean and beautiful resort but they definitely needs to make improvements”
Pros: - Beautiful grounds and very clean resort - Felt secluded - The majority of staff were very kind and accommodating - The pool and kids pool area with water slides were great - The coffee shop was great - Great for families Cons: - The hotel is understaffed and needs to improve their op… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 6 reviews
Service: 8
Cleanliness: 9
Room: 8
Facilities: 10
Location: 9
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 9
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