Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas. The souvenir shop gives guests the opportunity to bring home mementos of their holiday. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park th… more
Location: This hotel offers guests plenty of luxury and comfort. It is located by Cancún beach, only around 5 minutes from the largest shopping centre in the hotel area, opposite which is AquaWorld, a water sports centre. Cancún is around a 20-minute drive and there is an ADO bus stop by the property. Xcaret and Xel-Ha nature parks are about 72 km and 122 km away from the hotel, respectively. Puerto Morelos (around 36 km), Playa del Carmen (around 68 km away) and the ruins of Tulum (roughly 130 km away) are all well worth a visit. Cancún International Airport is around 15 minutes away.
Meals: Dining facilities include a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Staff are also happy to provide children's meals.
- Other
- Air conditioning
- Reception
- Concierge service
- Porter service
- Reception
- Entertainment
- Entertainment for adults
- Parking
- Nearby parking
- Wi-Fi
- Wi-Fi
- Bars
- Bar
- Snack bar
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Services
- Conference centre
- Activities
- Tennis court
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 21449 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 5 featured reviews out of 21449 TripAdvisor reviews
D
Darcey S
03/05/2026
“Quick dinner!”
Amazing service!! Roberto at Blue Agave was fanatic!
C
Climber21970926103
03/05/2026
“Great day at Kanna beach club”
Excellent service at Kanna beach club. Such friendly people. We had a great day at the beach. Our waiters Luis Valencia and Luis Velasquez were always there to serve us.
R
Russell H
03/05/2026
“Paradisus Hotel in Cancun”
What a fantastic hotel!! We came for 2weeks and stayed in the Reserve section, the staff were excellent and very very helpful, we were assigned a concierge Eduardo for the duration. He was superb with daily WhatsApp messages informing us of activities and restaurant times and booking reservations … more
S
Sightseer611942
03/05/2026
“Wonderful hotel experience”
Great costumer service and a big recommendation to Omar from the reception front desk he also helped us after with the terrible experience with the airline but omar helped us with very good service and patience.
A
andrea d
03/05/2026
“Great service by Gema”
Gema was the best person in pool and Coffee Shop. Great service. She is always happy and I can see she loves her work!! Always kind and helpfull.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 6 reviews
Service: 8
Cleanliness: 9
Room: 8
Facilities: 10
Location: 9
Breakfast: 9
Lunch/Dinner: 8
Quality/Price: 9
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