Description
The hotel Riu Cancun allows guests to enjoy their holidays freely without limits, without worries, and taking time to relax. This luxury hotel is located in 10 min walking distance to the beach in Cancún's hotel district. There is a plethora of bars and restaurants as well as a shopping centre in the vicinity. The centre of Cancún, which lies 1 km away, may easily be reached by making use of publ… more
Cancun’s surroundings offer stunning natural spaces and heavenly beaches. You must not miss the most popular tours of Cancun, “Chichén Itzá” (the fantastic Mayan ruins) or Isla Mujeres where you can witness the protection and reproduction of turtles. You can also visit the various museums showcasing the history of the region or climb up the scenic tower to enjoy unbeatable colourful views of the city.
Full service bar/lounge, fine dining restaurant, casual restaurant, 24 hr restaurant, poolside full service bar available.
- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Porter service
- Entertainment
- Computer room
- Disco / DJ
- Entertainment
- Entertainment for adults
- Live music
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Barbecue
- Bike rental
- Breakfast in bed
- Car rental
- Cash machine at the hotel
- Club
- Conference centre
- Currency exchange
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Indoor pool
- Infinity Pool
- Iron
- Ironing equipment
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Terrace
- Wedding service
- Children
- Game area
- Bars
- Bar
- Coffee/tea in public areas
- Indoor bar
- Pool bar
- Snack bar
- Restaurants
- Barbecue / grill
- Buffet restaurant
- Themed restaurant
- À la carte restaurant
- Swimming pools
- Full SPA circuit
- Gardens
- Poolside parasols
- Poolside sun loungers
- Towel service
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Activities
- Bike rental
- Diving
- Golf course
- Snorkelling
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 14686 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 4 featured reviews out of 14686 TripAdvisor reviews
D
Dannyholiday123
London, United Kingdom
01/05/2026
“great stay”
very enjoyable holiday, great excursions, the food was very good and entertainment was great, thanks again.
D
DCFC4EVA
Derby, United Kingdom
01/05/2026
“Great Stay at the RIU Cancun”
My partner and I stayed at the RIU Cancun for ten nights from the 19th of April to the 29th of April 2026. We have both stayed here a number of times. I have personally been coming to this hotel for many years, and have noticed a few minor changes over the years. The hotel is superb, and the sta… more
L
Lexymoss
New Brunswick, Canada
30/04/2026
“Amazing”
Was an amazing trip, such a wonderful time. The entire staff is beyond amazing, friendly and attentive. The vibes are so good and fun. It truely is an awesome resort . The food is good, the only thing is I should of asked for a different room, our view from the 5th floor sucked and the a/c barely w… more
D
Desiabadd95
Norfolk, Virginia
29/04/2026
“I loved it it was beautiful”
It was my friend bday over all the trip was great the only thing I didn’t like is the temperature in the room and we could control it ourselves and it was hard for me to sleep because it was to hot
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 12 reviews
Service: 10
Cleanliness: 10
Room: 9
Facilities: 9
Location: 10
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.