Description
Facilities: The resort was modernised in 2024. Guests have a choice of 31 junior suites, 12 suites and 130 double rooms. At the air-conditioned resort, guests are welcomed in the lobby with -hour reception desk and a -hour check-in/check-out service. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access in public areas (no extra char… more
Meals: Various dining options are available, including a non-smoking restaurant, a café and a bar. All-inclusive is offered as a catering option. Diet meals, gluten-free meals, vegetarian dishes, children's meals and vegan food can be prepared on request. The show cooking is a particularly special attraction.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Disco / DJ
- Games room
- Karaoke
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Balcony
- Banquet and event room
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Club
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Iron
- Luggage storage
- Luggage storage
- Medical service
- Meeting room
- Microwave
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Serviced office
- Terrace
- Wedding service
- Children
- Childcare
- Cot
- Kid´s club
- Bars
- Bar
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- All inclusive
- Breakfast buffet
- Buffet restaurant
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Children’s pool
- Outdoor pool
- Poolside parasols
- Poolside sun loungers
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Beach volleyball
- Golf course
- Snorkelling
- Tennis court
- Accessibility
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 8527 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cancun
Showing 4 featured reviews out of 8527 TripAdvisor reviews
J
Joseph B
07/04/2026
“Great Family Resort for an Amazing Value”
When I booked my vacation stay, I didn't realize it was all-inclusive. Imagine my pleasant surprise when the cost of the hotel room included all meals and unlimited drinks, including alcoholic beverages. The pools and beach were great; and, there were daily activities for kids and adults. The re… more
R
ramiala
03/04/2026
“Beautiful stunning place with plenty of activties, amenities and food options.”
Excellent resort, and we really enjoyed it. Location is fantastic, it's close to everything, and pretty well placed in the hotel zone. Atmosphere is great, it's vibing and popping pretty much throughout the day. There are 14 restaurants on sites, as well as numerous snack bars, coffee shops, alcoh… more
T
Tina C
06/04/2026
“Good but not enough for teens to do”
We just left The Sens Cancún. It is a resort suites for young families. We had two seventeen year olds and there was not enough to do for them. There are no tennis courts or basketball. Just beach volleyball. The oasis beside the Sens was the only spot for some daytime games. Not as much as we are… more
L
lujhunter
Toronto, Canada
15/04/2026
“Beware”
We stayed at the Sens April 8-15, 2026. There were five of us total, including a 4 year old. When you are staying at the Sens, it gives you access to the Sens and the Grand oasis. Both resorts are old and not very well maintained - particularly the grand oasis side. The biggest complaint that we h… more
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